Summary
Overview
Work History
Education
Skills
Certification
FACILITATED EDUCATION & TRAINING EXPERIENCE
Timeline
Generic

Shanna Lewis

Wilmington,DE

Summary

Licensed Professional Counselor and Internationally Certified Advanced Drug and Alcohol Counselor with over 15 years of progressive leadership experience in counseling psychology, substance use treatment, crisis intervention, clinical supervision, and quality assurance management. Strong background in providing education, training delivery, and mentoring clinicians and peer professionals. Adept at translating applied clinical practice into engaging, learning instruction for behavioral health, counseling, and human services settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

EAP Assistant Manager / Quality Assurance Manager

Carebridge Corporation/AllOne Health EAP
08.2022 - Current
  • -Provide clinical supervision, consultation, and mentoring to counseling professionals
  • -Develop and teach internal clinical standards, procedures, and best practices
  • -Facilitate educational trainings on ethics, documentation, crisis response, and counseling competencies
  • -Translate clinical policy and applied practice into accessible learning materials

EAP Lead Counselor

Carebridge Corporation/AllOne Health EAP
08.2020 - 08.2022
  • -Trained and supported counselors through onboarding, peer consultation, and skills development
  • -Facilitated peer learning meetings focused on case conceptualization and ethical decision-making
  • -Applied counseling theory to workplace and clinical case scenarios

Outpatient Therapist

Key Recovery Outpatient Services (Universal Health Services, Inc.)
06.2017 - 08.2020
  • -Delivered individual and group therapy using evidence-based practices (CBT, substance use treatment)
  • -Provided psychoeducation and early intervention instruction, including DUI programming
  • -Completed assessments and treatment planning consistent with academic counseling models

Education

Master of Arts - Counseling Psychology

Immaculata University
08.2012

Bachelor of Science - Clinical/Counseling Psychology

Kutztown University of Pennsylvania
12.2007

Skills

    Adaptable; Empathetic; Problem-solving; Critical thinker

Certification

  • Licensed Professional Counselor
  • Certified Employee Assistance Professional
  • Internationally Certified Advanced Alcohol and Drug Counselor
  • Department of Transportation (DOT) Qualified Substance Abuse Professional

FACILITATED EDUCATION & TRAINING EXPERIENCE

  • Trainer | Educator
  • -Facilitated instructional webinars, trainings, and psychoeducational presentations on counseling theory, ethics, crisis intervention, trauma-informed care, substance use disorders, and workplace behavioral health
  • -Developed and delivered curriculum content for clinicians, peer specialists, and multidisciplinary professionals
  • -Applied adult learning theory and experiential teaching methods in both virtual and in-person formats
  • -Mentored learners through case consultation, skill development, and professional feedback
  • -Evaluated learner comprehension and adjusted instruction to meet diverse educational needs
  • Supervision & Leadership Roles (2012 – 2026)
  • -Supervised multidisciplinary staff of counselors, case managers, and peer specialists.
  • Trained staff in crisis intervention, employee assistance programming, case management, documentation standards, ethics, and clinical skills.
  • -Supported professional development and performance evaluation.

Timeline

EAP Assistant Manager / Quality Assurance Manager

Carebridge Corporation/AllOne Health EAP
08.2022 - Current

EAP Lead Counselor

Carebridge Corporation/AllOne Health EAP
08.2020 - 08.2022

Outpatient Therapist

Key Recovery Outpatient Services (Universal Health Services, Inc.)
06.2017 - 08.2020

Bachelor of Science - Clinical/Counseling Psychology

Kutztown University of Pennsylvania

Master of Arts - Counseling Psychology

Immaculata University
Shanna Lewis