Rachel Thompson
San Diego,CA
Summary
Licensed Esthetician and experienced administrative professional with a strong background in luxury hospitality, medical aesthetics, and legal office management. Skilled in client relations, advanced skincare treatments, scheduling, and business operations. Known for professionalism, adaptability, and a passion for delivering exceptional service in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Legal Assistant and Office Manager
Silver Law LLP
04.2025 - 07.2025
- Prepare and file electronic legal documents
- Pull transcripts
- Manage the attorney's calendar, schedule conferences, meetings/appointments, and travel arrangements
- Draft correspondence and communication with clients, courts, and other professionals
- Billing, data entry, and time tracking
- Marketing using WhatConverts & CallTrackingMetrics
- Office manager responsible for ordering and maintaining the inventory
- Ensuring the office is safe, clean, and functional- Coordinating services when needed
Medical Esthetician Intern
Iconic Plastic Surgery
San Diego, California
07.2024 - 10.2024
- Answer all phone calls/emails about any inquiries
- Call, email, and text leads
- Greet Patients, checking them in and out
- Helping clients book or modify future appointments
- Maintain the overall cleanliness of the office
- Shadow Dr. D'Souza in consultations, as well as pre- and post op appointments, where clients were undressed
- Maintained a complete inventory of any products
- Assisted in procedures such as Labiaplasty, Gynecomastia, and upper/lower Blepharoplasty surgeries that were performed in the office.
- Performed all facial treatments using IS Clinical and NOON Skincare
Medical Esthetician
Premier Medical Wellness
10.2024 - 04.2025
- Advanced skincare treatments
- Numbing patient's face with cream before microneedling and radio frequency treatments
- Scheduling patients' next appointments and modifying existing appointments
- Print labels for patients' medication
- Scan all consent/other medical forms into patient's profile
- Responsible for maintaining the inventory of products and product sales
- Responsible for the overall cleanliness of the clinic
- Answer all phone calls when available, as well as check voicemails
Spa Coordinator
Auberge Resorts Collection
11.2022 - 01.2024
- Coordinate guests' requests and appointments
- Oversee day-to-day operations within the spa and fitness center
- Responsible for the supervision of employees, scheduling, and maintaining inventory
- Assist with organizing group and leisure appointments, and other tasks as assigned
- Develop sales strategies to create a solid local customer market base
- Monitor operating supply funds
- Generate necessary purchase requisitions
- Retail and customer service experience
- Provide guests with information regarding all spa and fitness inquiries
- Fostered meaningful relationships with clientele
- Maintain the cleanliness of both the spa and fitness facilities
- Experienced and proficient with Book4Time, ALICE, and OPERA computer applications
Caregiver
Malihini Keiki Care
Kailua-Kona, USA
05.2020 - 08.2022
- Playing, reading, and writing with children throughout the day or evening
- Cared for young children by aiding them with meal preparation, personal hygiene, and emotional needs
- Resolving conflict between children, fostering opportunities for personal growth
- Communicate with parents about their children's progression to identify developmental areas of both strengths and weaknesses
Catering Assistant
Memorable Events Catering
St. John, USA
08.2018 - 05.2022
- Assisted in catering events held at various locations in Pullman, Colfax, and St. John.
- Prepare meals and beverages
- Load and unload food and catering supplies on and off vehicles
- Setting up and cleaning up dining tables
- Ensure customers are satisfied
Barista
Kimo Bean Cafe
Mauna Lani, USA
03.2018 - 08.2018
- Prepared an assortment of beverages and meals for guests
- Maintained a clean and organized store space
- Gained customer service experience
Education
Bachelor's Degree - Psychology & Communications
Washington State University
Pullman, WA05-2022
Licensed Professional Esthetician -
Paul Mitchell The School
San Diego, CA05.2024
High School Diploma -
Hawai'i Preparatory Academy
Kamuela, HI05-2018
Skills
- Administrative assistance
- Legal document preparation
- Inventory management
- Client communication
- G-Suite applications
- MS office proficient
- Dr Chronos
- CharmEHR
- WhatConverts
- CallTrackingMetrics
- Outgoing
- Detail oriented
- Communication and interpersonal skills
- Creative
- Critical thinker
- Customer service
- Organized
- Works well in teams & independently
- Adaptable
- Hard-working
- Empathetic and compassionate
- Excellent Time management
- Luxury Hospitality
- Appointment scheduling
- Medical/legal confidentiality
- Detail-oriented organization
- Adaptive problem solving
- Client billing
- Calendar management
- Organizational efficiency
Esthetician Skills
- Facials
- Chemical peels
- Body treatments
- Advanced skincare
- Dermaplaning
- LED light therapy
- GuaSha
- BT micro
- Product knowledge & experience
- Product sales experience
Certification
- CPR & First Aid
- Licensed Esthetician
Timeline
Legal Assistant and Office Manager
Silver Law LLP
04.2025 - 07.2025
Medical Esthetician
Premier Medical Wellness
10.2024 - 04.2025
Medical Esthetician Intern
Iconic Plastic Surgery
07.2024 - 10.2024
Spa Coordinator
Auberge Resorts Collection
11.2022 - 01.2024
Caregiver
Malihini Keiki Care
05.2020 - 08.2022
Catering Assistant
Memorable Events Catering
08.2018 - 05.2022
Barista
Kimo Bean Cafe
03.2018 - 08.2018
Bachelor's Degree - Psychology & Communications
Washington State University
Licensed Professional Esthetician -
Paul Mitchell The School
High School Diploma -
Hawai'i Preparatory Academy
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