Shanna Lilly
Independence,MO
Summary
Dynamic professional with extensive experience in operations and sales management at TrueBlue, Inc. Proven track record in contract negotiations and business development, driving profitability and optimizing performance. Skilled in data analysis and client relations, adept at enhancing team efficiency and achieving organizational goals. Committed to delivering exceptional results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Distributor
DIRECT SALES DISTRIBUTOR
12.2024 - Current
- D2D Sales to get product in stores
- Account Setup
- Delivering product to customer
- Visiting every customer at least once a month
- Mileage Tracking
- Quickbooks Bookkeeping
Delivery Driver
DOOR DASH
09.2024 - Current
- Picking up and delivering orders to customers
Office Manager
SCREENS IN BUGS OUT
08.2024 - 09.2024
- Oversee local sales operations by facilitating sales and marketing
- Staff Management
- Expand business growth by negotiating and approving contracts for customer accounts
Branch Operations Manager
TRUEBLUE, INC
11.2019 - 08.2024
- Oversee local sales operations by facilitating sales and marketing, financial and budget activities, staff management, contracts and agreements, and policy implementation
- Measures branch performance, deciphers potential cost reduction, and makes improvements and changes by analyzing operations and competitive market strategies
- Expands business growth by negotiating and approving contracts for customer accounts and onsite temp-to-hire opportunities
- Projects sales and profitability while aiding with organizational financial activities, such as maximizing investments, by analyzing operational records, reports, and direct financial related actions
- Coordinates with sister branches to foster exchange of ideas, providing cross-team learning opportunities
General Manager
ROAD RUNNER SERVICES LLC
06.2015 - 11.2019
- Company Overview: PREVIOUSLY KC DRIVEAWAY BEFORE MERGER; I MOVED UP WITHIN COMPANY
- Set schedules, implemented new policies, and worked with managers to optimize operational procedures, establish clear objectives, and improve NOI profitability
- Trained, mentored, and evaluated employees to ensure work performance met company standards and maximize team performance for 60-member team
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives
- Verified accuracy of information and resolved discrepancies, eliminating billing inaccuracies before invoicing
- Delivered vehicles to and from customer dealerships
- Logged daily mileage, gas, make model, and VIN to keep management informed of daily field activities
- Inspected vehicles before and after every trip to assess performance and maintenance requirements
- PREVIOUSLY KC DRIVEAWAY BEFORE MERGER; I MOVED UP WITHIN COMPANY
Education
Some College - Psychology
University of Phoenix
Skills
- Client Relations
- Onsite Management
- Contract Negotiations
- Business Development
- Data & Budget Analysis
- Profit & Loss Optimization
- Invoice Processing
- Detail Oriented
Certification
- CSP (Certified Sales Professional)
- Yellow Belt in Sigma Six (Critical Thinking)
Timeline
Sales Distributor
DIRECT SALES DISTRIBUTOR
12.2024 - Current
Delivery Driver
DOOR DASH
09.2024 - Current
Office Manager
SCREENS IN BUGS OUT
08.2024 - 09.2024
Branch Operations Manager
TRUEBLUE, INC
11.2019 - 08.2024
General Manager
ROAD RUNNER SERVICES LLC
06.2015 - 11.2019
Some College - Psychology
University of Phoenix
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