Shanna Lindstrom

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Generated new leads through networking and attending industry events.

Answered product questions with up-to-date knowledge of sales and promotions.

Followed-up with clients after installations to assess quality service and customer satisfaction.

Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Used CRM database to track referral and appointment data.

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Greeted and assisted customers to foster positive experiences.

Listened to customer needs to identify and recommend best products and services.

Contacted new and existing customers to outline benefits of products.

Increased profitability and revenue by generating $1.2M in sales.

Developed key customer relationships to increase sales.

I do inside sales/customer service for specific accounts assigned to me

I work hand and hand with the outside sales reps on quotes, as well as, determining margin

I'm in direct correspondence with the customers and build relationships

They go through me to get quotes and place orders

This was a salary position.

I taught 4th grade reading

During the duration of my teaching, I also attended High Reliability training and headed up a committee made up of admin, teachers, parents and community. This committee would vote on how to implement new ideas

I was also the District Improvement team and Campus Improvement team rep. We would meet once a quarter to discuss current events in the district, as well as represent what's happening on each campus. It's a way for the entire district to collaborate.

As a side job, I was a certfied CrossFit Coach and helped with achieving health goals.

3 years...I owned my own gym...CrossFit 1911, LLC

Bought producing oil properties

Negotiated deals and finalized acquisitions, as well as, traveled to closings with the President of the company.

Taught Special Education and 5th grade reading

I am certified in EC-4, 4-8 General Education, EC-12

Special Education, and ESL.