Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanna Reid

West Palm Beach,FL

Summary

The enclosed resume highlights my accomplishments and acknowledges my interest in providing excellence in every role I assume. As an organized, self-motivated, productive, and decisive professional, I have been successful in each area I pursue. Given my experience, unique skill sets, and drive, I would truly love to collaborate with each of you to deliver true excellence as defined by your company.

Overview

6
6
years of professional experience

Work History

Assistant to the Pastor

Gospel Light Apostolic Church Of West Palm Beach
08.2020 - Current
  • Consistently builds relationships with the unchurched, , or inactive church members.
  • Demonstrates effective leadership to church by developing and administering oversights which include ministries such as I.T. and website management, music, outreach, youth and children, leadership, , and daily operations.
  • Carries out church mission by planning and leading worship services, and serving alongside church volunteers.
  • Spearheads community outreach programs
  • Works with church leaders, staff, and ministry teams to achieve spiritual growth of church and to foster positive, biblical community impact.
  • Develops and cultivates professional relationships with various third parties, including city and public safety officials, Public School administrators, and members of the community, improving the relationship of the church within the community.
  • Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
  • Demonstrated effective leadership to church, including managing daily operations, developing and administering budgets, and promoting purposeful and compassionate care to members.
  • Managed all aspects of the childrens ministry.

Dietary Associate

Jamaica House Grill
10.2022 - 01.2024
  • Reviewed and assessed resumes submitted by cooks and servers to determine candidate matches based on skills and experience.
  • Prioritized and organized tasks to efficiently accomplish restaurant service goals.
  • Improved profit margins by streamlining operations and workflow with staff.
  • Contributed to development, planning and completion of restaurant initiatives.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to customer satisfaction.


Hospitality Assistant

Trump International Beach Resort
12.2017 - 09.2022
  • Oversaw the daily operations of the Dining Room and service attendants.
  • Provided one-on-one mentoring amongst staff to provide positive feedback and suggestions to increase customer satisfaction.
  • Created and maintained operations manual to document processes and standards.
  • Organized workflows to improve efficiency and reduce operating costs.
  • Monitored inventory to maintain adequate supply levels and order products.

Education

Leadership Developement

Sandals Corporate University
2014

NVQJ Food & Beverage Certification

Heart College of Hospitality Services
Jamaica, West Indies
2006

High School Diploma -

Manchester High School
Jamaica, West Indies
05.2005

Skills

  • Problem solving
  • Time management
  • Public Speaking
  • Company Mission Driven
  • Public Relations
  • Interpersonal Skills
  • Training & Development
  • Quick Learner
  • Leadership Development
  • Reliable & Trustworthy
  • Friendly, Positive Attitude

Timeline

Dietary Associate

Jamaica House Grill
10.2022 - 01.2024

Assistant to the Pastor

Gospel Light Apostolic Church Of West Palm Beach
08.2020 - Current

Hospitality Assistant

Trump International Beach Resort
12.2017 - 09.2022

Leadership Developement

Sandals Corporate University

NVQJ Food & Beverage Certification

Heart College of Hospitality Services

High School Diploma -

Manchester High School
Shanna Reid