Hi, I’m
Shanna Reyna
Haslet,TX
Overview
11
years of professional experience
Work History
Amazon AirHaslet, TX
Learning and Development Coordinator
07.2023 - 05.2025
Job overview
- Evaluated instructor performance during trainings by collecting feedback from participants using surveys or interviews.
- Built relationships with external vendors to access additional resources for professional development opportunities.
- Directed associate training on CFR Parts 15-1520, reinforcing regulatory compliance in the transport of hazardous materials.
- Supported onboarding process by providing orientation sessions for new hires about company culture and expectations.
- Created and maintained accurate records of employee progress through various compliance updates.
AmazonDFW, TX
Transportation Interim Lead
01.2020 - 06.2023
Job overview
- Supervised 200+ daily loads; coordinated operations for customer delivery
- Trained/tested new drivers for 33 months; defect rate of 0.00001%
- Created documentation including bill of lading, packing lists, invoices, and customs declarations.
- Ensured compliance with D.O.T. regulations regarding transport of hazardous materials.
- Resolved issues related to orders, deliveries or other operational problems in a timely manner.
- Drove vehicles including yard-dog and operated machines and equipment to complete work assignments and to assist workers.
AmazonFort Worth, TX
Fulfillment Warehouse Associate
08.2018 - 12.2019
Job overview
- Stow, Pick, Pack, Gift wrap, Inbound and outbound Docks
SonicFort Worth, TX
Owner/Operator
04.2014 - 07.2018
Job overview
- Increased profit by 23%; customer satisfaction rose from 62% to 91%
- Hired/trained staff, cut food costs 42% to 12%, managed 38 employees
- Received Sonic Safe Awards (2016, 2017) for zero safety incidents
- Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing, training and development.
Timeline
Learning and Development Coordinator
Amazon Air
07.2023 - 05.2025
Transportation Interim Lead
Amazon
01.2020 - 06.2023
Fulfillment Warehouse Associate
Amazon
08.2018 - 12.2019
Owner/Operator
Sonic
04.2014 - 07.2018