Overview
Work History
Timeline
Hi, I’m

Shanna Reyna

Haslet,TX

Overview

11
years of professional experience

Work History

Amazon Air
Haslet, TX

Learning and Development Coordinator
07.2023 - 05.2025

Job overview

  • Evaluated instructor performance during trainings by collecting feedback from participants using surveys or interviews.
  • Built relationships with external vendors to access additional resources for professional development opportunities.
  • Directed associate training on CFR Parts 15-1520, reinforcing regulatory compliance in the transport of hazardous materials.
  • Supported onboarding process by providing orientation sessions for new hires about company culture and expectations.
  • Created and maintained accurate records of employee progress through various compliance updates.

Amazon
DFW, TX

Transportation Interim Lead
01.2020 - 06.2023

Job overview

  • Supervised 200+ daily loads; coordinated operations for customer delivery
  • Trained/tested new drivers for 33 months; defect rate of 0.00001%
  • Created documentation including bill of lading, packing lists, invoices, and customs declarations.
  • Ensured compliance with D.O.T. regulations regarding transport of hazardous materials.
  • Resolved issues related to orders, deliveries or other operational problems in a timely manner.
  • Drove vehicles including yard-dog and operated machines and equipment to complete work assignments and to assist workers.

Amazon
Fort Worth, TX

Fulfillment Warehouse Associate
08.2018 - 12.2019

Job overview

  • Stow, Pick, Pack, Gift wrap, Inbound and outbound Docks

Sonic
Fort Worth, TX

Owner/Operator
04.2014 - 07.2018

Job overview

  • Increased profit by 23%; customer satisfaction rose from 62% to 91%
  • Hired/trained staff, cut food costs 42% to 12%, managed 38 employees
  • Received Sonic Safe Awards (2016, 2017) for zero safety incidents
  • Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing, training and development.

Timeline

Learning and Development Coordinator
Amazon Air
07.2023 - 05.2025
Transportation Interim Lead
Amazon
01.2020 - 06.2023
Fulfillment Warehouse Associate
Amazon
08.2018 - 12.2019
Owner/Operator
Sonic
04.2014 - 07.2018

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Shanna Reyna