Shannece Holliman
Pharmacy Clerk
Sacramento,CA
Summary
Detail-oriented Pharmacy Clerk with 4 years of experience in pharmacy settings. Highly skilled in dispersing and packaging prescriptions accurately and quickly. Proven history of providing exceptional customer service to drive client retention. Personable 7 years Frontend Clerk professional with strong background in guiding and assisting customers, helping coworkers and completing important tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.
Overview
12
12
years of professional experience
Work History
Pharmacy Clerk
Rite Aide Pharmacy
5610 Stockton Blvd.
03.2011 - Current
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Verified patient information to correctly dispense medications.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Greeted customers at counter and provided excellent customer service.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Established and maintained patient profiles, updating organizational database with current information.
- Re-stocked shelves with prescribed medications and health care products.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Organized pharmacy area to maintain clean and orderly environment.
- Confirmed customer information and insurance eligibility for prescriptions.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Verified prescription information prior to entry in pharmacy computer system.
Education
High School Diploma -
Pacific High
North Highlands, CA06.1999
Skills
- Assisting Pharmacists
- Patient Information Collection
- Record Updating
- Electronic Refill Request Processing
- Document Faxing and Copying
Timeline
Pharmacy Clerk
Rite Aide Pharmacy
03.2011 - Current
High School Diploma -
Pacific High