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Associate Principal Engineer

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Time management skills, dependable, energetic self, honesty, effort, consistency, perseverance, rationality, capable of preciousness, ambitious, energetic, progressive, responsibility, individualistic, enthusiastic, benevolence, realistic, self-awareness, humor, open mind, competence, strength, and passion. Unmistakably, I am an integrated thinker. I am a knowledge seeker by nature and a person who is willing to learn from reality and life, especially to learn from mentors and any experienced individual.

Loyalty with DFI Retail Group(GCH-Retail Malaysia Sdn Bhd) & Meda Inc Berhad (MIB - a KLSE Public Listed Property Developer & Shopping Mall & Hotel Management Company) working exposure from marketing & sales of property to retail shot lots to Strata Shopping Complex marketing and management (The Summit Batu Pahat and South city Plaza)

Inter-complex transfer with promotion, lead and support the entire Complex Management & Operation with KPI (Key Performance Indicators) directions and departmental goals and targets, control and performance monitoring, set new strategy, objectives and action plans for the respective mall.
Highlights : Skills & Agility developed over the years

  Develop and implement group-level leasing guidelines and initiatives for malls.
  Formulate and enforce leasing policies and internal control procedures.
  Oversee the department’s budget and quarterly/annual forecasts.
  Review and implement new Standard Operating Procedures (SOPs) as needed.
  Provide support and guidance to ensure alignment of leasing practices across malls.
  Guide to budget preparation and managing leasing strategies within guidelines.
  Lead and allocate workforce for successful leasing plan execution.
  Coordinate with mall leasing teams to achieve targeted income through effective strategies.
  Develop performance indicators to monitor strategic effectiveness.
  Innovate strategic planning for leasing activities, including new construction projects.
  Plan and implement tenancy mix and dynamic leasing strategies. Source, negotiate, and finalize leases with suitable tenants.
  Engage in asset enhancement initiatives to increase rental yield.
  Ensure standardized systems and procedures across malls.
  Foster good landlord-tenant relationships and resolve tenant issues.
  Monitor vacancies and propose improvement measures for slow-to-lease retail lots.
  Conduct market research and maintain awareness of local market trends.
  Train and equip the Mall Leasing Team with the necessary skills.
  Prepare and analyze management reports and maintain documentation.
  Maintain coordination and professional standards within the leasing team.
  Promote team morale, discipline, and self-sufficiency.
  Support due diligence for new mall acquisitions and perform other assigned duties.
  Developed and Executed Comprehensive Property Strategy: During my tenure at Dairy Farm, I successfully formulated and implemented a property strategy that maximized asset utilization and enhanced the overall portfolio value. This strategic approach led to a 15% increase in occupancy rates and a significant improvement in tenant satisfaction scores.
  Established Strong Relationships with Leading Corporates: Built and maintained excellent rapport with leading corporate clients, resulting in the successful closure of multiple high-value project deals. These relationships contributed to a 20% increase in revenue and solidified our position as a preferred partner in the industry.
  Optimized Contract Management Using Traffic Light Method: Utilized the Traffic Light Method for project management to effectively optimize landlord and tenant renewal contracts. This approach ensured timely renewals, minimized vacancies, and improved contract negotiation efficiency, leading to a 10% reduction in contract turnaround time and enhanced tenant retention rates.


Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.

Motivated and results-driven property management professional with 4 years of leasing experience in high-volume multifamily communities. Proven success in achieving occupancy goals, resident retention, and day-to-day operational excellence. Skilled in lease administration, tenant relations, and coordinating maintenance and vendor services. Strong focus on team collaboration and adapting to changing needs. Known for strategic problem-solving and delivering results in high-pressure environments.

Experienced with lease management and tenant relations, ensuring smooth and efficient operations. Utilizes effective negotiation techniques to secure beneficial lease agreements. Strong understanding of property management principles and tenant satisfaction. Skilled in CRM software and relationship building, adept at leading teams and streamlining operations to exceed targets. Positive and diligent leasing professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Committed to building loyalty and long-term relationships with residents and achieving individual as well as team goals. My experience spans from advanced customer care to document management to leasing management, where I've led teams and trained new hires, showcasing a fast learning ability and a willingness to lead.


Shannell Lowe

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Senior Leasing Manager

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Associate of Arts - Medical Billing

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Senior Leasing Manager

Associate of Arts - Medical Billing

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