Shannelly M. Trinidad
Village MD-Orthopedics
White Plains
2
Languages
1
Certification
15
years of professional experience
Certified Medical Assistant delivering front-desk and exam-room support in orthopedic and primary care settings. Manages ATHENA EMR, patient rooming, vitals, procedure prep, sterilization, referrals, and portal or phone follow-up. Supports providers with joint injections, casting, wound care, X-ray coordination, and other orthopedic procedures while keeping visits organized and patient-centered. Handles FMLA and worker's comp paperwork.
Work History
Medical Assistant
- Supported 160 patients weekly by rooming them, preparing charts, and keeping clinic flow organized.
- Assisted providers with joint injections, aspirations, wound care, suture removal, casting, splints, and braces.
- Prepared patients for orthopedic exams, coordinated X-rays, and supported patients with limited mobility safely.
- Answered patient questions through portal and phone, reinforcing provider-approved instructions with a calm, reassuring approach.
- Maintained sterile exam rooms and equipment, completed EHR documentation in Athena, and handled FMLA and worker's comp paperwork.
Medical Assistant & Front Desk Receptionist
3 Years 10 Months- Managed patient daily, verifying demographics, visit readiness at the front desk.
- Prepared patients for exams by taking vital signs, recording chief complaints, and documenting information in EHR and paper charts.
- Supported providers during office visits and procedures, including swabs, urine testing, blood draws, and instrument sterilization.
- Maintained HIPAA compliance, collected copays and balances, and routed billing questions to the appropriate department.
Cashier
6 Months- Provided courteous checkout service and responded to customer questions in a professional, timely manner.
- Scanned merchandise and entered payment information accurately to support smooth register operations.
- Resolved routine checkout issues by communicating clearly with customers and escalating complex concerns when needed.
- Maintained a clean, organized checkout area to support efficient customer flow and store presentation.
Medical Assistant Certificate
2 Years 1 Month- Recorded patient information in medical systems and kept charts organized for daily clinical use.
- Prepared exam rooms and sterilized equipment before procedures to support safe patient care.
- Assisted physicians with routine procedures and maintained supplies needed for clinical visits.
- Supported blood draws, specimen handling, and lab preparation for patient testing.
Medical Assistant Internship
3 Years 3 Months- Recorded patient vitals, including blood pressure, temperature, and pulse, before consultations and procedures.
- Assisted physician during in-office procedures by preparing instruments and maintaining a clean sterile field.
- Filed new patient information into the computer system with attention to accuracy and confidentiality.
- Coordinated hospital admissions and laboratory services for patients requiring additional testing or follow-up care.
Cashier
1 Year 3 Months- Greeted customers and answered basic questions at the register in a professional, courteous manner.
- Balanced cash drawer contents and resolved small discrepancies through careful count verification.
- Supported smooth checkout operations by keeping the register area organized and ready for customers.
- Collected and verified customer payment methods before completing each sale.
Cashier
1 Year 8 Months- Handled customer payments and issued accurate change at the front counter.
- Greeted customers and took orders clearly in a fast-paced service environment.
- Balanced the register at closing and reported discrepancies promptly.
- Supported teammates by keeping the counter area stocked and ready for service.
Nanny/Assistant
4 Months- Organized daily routines and activities to keep children on schedule and support a calm household environment.
- Prepared meals, snacks, and age-appropriate materials to meet children’s needs throughout the day.
- Maintained correspondence and family records with clear, timely documentation for household coordination.
- Assisted with appointment reminders and transportation planning to keep family schedules running smoothly.
Education
High School Diploma
Medical Assistant Certificate
Certificate of Medical Assistant - Medical Assistant
Regents Diploma
Skills
Bilingual English and Spanish
Hospital admissions coordination
Medical records filing
Patient registration
Lab and imaging coordination
Patient vitals monitoring
Blood draw
Procedure assistance
Orthopedic examination preparation
Wound care
Sterilization protocols
Lab portal & EMR
Practice management system
EHR documentation
Superbill processing
Billing and bookkeeping
Certification
Medical Assistant Certificate
Skills and Abilities
Bilingual – English and Spanish
Bilingual – English & Spanish
Timeline
Medical Assistant & Front Desk Receptionist
All Women’s Medical OBS
2017.03 - 2021.01Read More
Cashier
Kmart
2012.12 - 2013.06Read More
Medical Assistant Certificate
Sanford Brown Institute
2009.11 - 2011.12Read More
Medical Assistant Internship
Diplomat American Board of Plastic Surgery
2008.06 - 2011.09Read More
Cashier
TJ Max
2007.12 - 2009.03Read More
Nanny/Assistant
Nana’s Kids
2006.05 - 2006.09Read More
Cashier
Dunkin Donuts
2005.09 - 2007.05Read More
Nana’s Kids
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Dunkin Donuts
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Woodlands High School
Regents Diploma
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TJ Max
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Diplomat American Board of Plastic Surgery
Certificate of Medical Assistant from Medical Assistant
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Sanford Brown Institute
Medical Assistant Certificate
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Kmart
High School Diploma
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Medical Assistant
Village MD-Orthopedics
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