Professional Summary
Overview
Work History
Education
Skills
Timeline

Shannen Wesolowski

FedEx
Akron,NY
33
years of professional experience

Dynamic courier with FedEx, recognized for enhancing customer satisfaction through effective communication and meticulous attention to detail. Proven ability to solve logistical challenges while executing efficient package handling and loading operations. Skilled in operating fork trucks and working independently to ensure timely deliveries and support overall logistics success.

Work History

Courier

22 Years 5 Months
FedEx | 05.2004 - Current

Assisted in the timely delivery of packages to designated locations. Supported logistics efforts by maintaining accurate delivery schedules. Helped maintain customer satisfaction through effective communication regarding package status.

Executed loading and unloading operations for aircraft to ensure timely departures.

Executed efficient package handling operations to ensure timely delivery.

International specialist

Operated fork truck to efficiently transport materials within warehouse environment.

Operations Manager

10 Years 4 Months
Southtowns Wheelchair | 01.1994 - 05.2004
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Associates Buisness Administration - Business

Erie Community College | Buffalo, NY | 05.1994

Skills

Customer service
Problem-solving
Attention to detail
Working independently
Attention to detail
Problem-solving
Customer service
Time management
Package handling
Decision-making
Route planning

Timeline

Courier

FedEx
05.2004 - CurrentRead More

Operations Manager

Southtowns Wheelchair
01.1994 - 05.2004Read More

Erie Community College

Associates Buisness Administration from Business
Read More
Shannen Wesolowski