Shanni J Girardin
American Red Cross Blood Donation Center
Sabattus,ME
1
Certification
26
years of professional experience
Detailed- oriented and reliable healthcare professional seeking a Customer-Service Position. Brings experience in medical records, data accuracy, and patient-focus work, along with recent phlebotomy certification. Eager to contribute skills and documentation while continuing to grow.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Collections Technician
1 Year 4 Months- Assisted with donor screening, confirming eligibility documentation and maintaining confidential records.
- Supported venipuncture setup, positioning donors and organizing materials for safe blood collection.
- Monitored collection flow, addressing issues quickly to maintain efficient donor experience.
- Prepared collection stations, verifying sterile supplies and equipment readiness for donor procedures.
- Labeled blood products accurately, preserving specimen integrity and traceability throughout processing.
- Sanitized work areas, equipment, and chairs to uphold infection control standards.
- Continuously updated knowledge of industry best practices through active participation in professional development opportunities.
Childcare provider/ Day care owner
7 Years 3 Months- Supervised daily care and provided emotional support to children, fostering a nurturing environment
- Maintained a safe, clean, and structured environment
- Ensured children received adequate nutrition through planned meal times, hygiene, and basic health needs
- Communicated regularly with parents about children's progress and any concerns, strengthening parent-provider relationships
- Managed emergencies with calmness and responsibility, ensuring children's safety and well-being
- Tiny Town Childcare Center
- Supervised children's daily activities, ensuring safe, structured, age-appropriate care
- Planned educational play, arts, and reading activities to support early development
- Prepared nutritious meals and snacks following dietary needs and family preferences
- Maintained consistent routines for naps, hygiene, and transitions throughout day
- Monitored behavior and redirected conflicts using calm, positive discipline techniques
- Communicated with parents regarding progress, daily needs, and schedule changes
- Sanitized toys, surfaces, and common areas to maintain clean environment
- Adapted care plans for individual developmental stages, routines, and special requirements
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
- Assisted in potty training and other daily hygiene activities to support child development.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Monitored financial records, ensuring accurate reporting and informed decision-making.
- Managed scheduling, workflow priorities, and task coordination across business functions.
- Implemented process improvements to increase efficiency and reduce operational friction.
- Built customer relationships, resolving concerns and strengthening repeat business.
- Negotiated vendor agreements and managed supplier relationships to maintain reliable operations.
- Trained and motivated employees to perform daily business functions.
Medical Record Specialist
3 Years- Managed and maintained accurate patient medical records in both electronic and paper systems
- Ensured strict compliance with privacy laws including HIPAA
- Reviewed records for completeness, accuracy, and proper documentation to support quality patient care
- Collaborated with healthcare providers to clarify and update patient information for accurate records
- Organized and filed medical documents to ensure quick and efficient access
- Handled sensitive patient information with professionalism and confidentiality
- Contributed to enhancements in record keeping processes and workflow efficiency
Childcare Director
14 Years 9 Months- Directed daily childcare operations, ensuring licensing compliance and consistent program quality.
- Coordinated curriculum planning, supporting age-appropriate learning activities and developmental goals.
- Supervised teaching staff, scheduling coverage and reinforcing classroom expectations.
- Implemented health, safety, and emergency procedures across childcare environments.
- Oversaw family communication, addressing concerns and strengthening parent relationships.
- Managed enrollment processes, maintaining accurate child records and attendance documentation.
- Engaged with parents and families to build positive relationships for children to thrive.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Stayed current on guidelines to maintain compliant program operations.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Education
GED
Skills
Phlebotomy training
Sample collection
Sample preparation
Medical record accuracy
HIPAA compliance
Laboratory safety awareness
Strong attention to detail
Organization & documentation
Time management & multitasking
Compassionate and patient centered care
Ability to stay calm under pressure
Donor relations
Communication & teamwork
Team oriented with a positive attitude
Interpersonal communication
Experience in childcare
Reliability
Certification
Phlebotomy Certification- National Registry of Allied Health Professionals, Issued: May 3, 2026 -May 3, 2028, Training includes venipuncture, specimen collection, patient identification, infection control, and laboratory safety procedures., HSI Pediatric First Aid | CPR AED Child/Infant/Adult, Issued: August 6, 2024 – August 2026
Additional information
- Flexible schedule
- Strong desire to help others and build a health care career
Timeline
Collections Technician
American Red Cross Blood Donation Center
06.2025 - CurrentRead More
Childcare provider/ Day care owner
Self-employed
09.2018 - 12.2025Read More
Medical Record Specialist
Health Affiliates Main
01.2015 - 01.2018Read More
Childcare Director
Busy Hands Childcare
01.2001 - 10.2015Read More
Lewiston High School
GED
Read More