Shannon Alexandria Holmes
Alabama Heart and Vascular
Hoover,Alabama
1
year of professional experience
Clinic Assistant supporting patient check-in, appointment scheduling, and clear front-desk communication in fast-paced healthcare settings. Brings a calm, organized approach shaped by biology, chemistry, and psychology studies plus a camp volunteer background working with children in structured settings. I have currently been working as a Clinical Assistant at Alabama Heart and Vascular where I work the front desk greeting and checking in patients, gaining strong communication and interpersonal skills via setting appointments and taking phone calls. I display my organizational skills through faxing and filing patient records and managing billing records for the clinic. I also provide care through recording vital signs, performing EKGs, and applying heart monitors.Well suited to maintaining accurate records, guiding visitors through next steps, and helping clinic traffic stay orderly and welcoming.
Work History
Clinical Assistant
2 Months- Processed up to 20 patient check-ins daily while greeting visitors and updating front desk records.
- Scheduled patient appointments and followed up on calendar changes to keep the front desk organized.
- Verified patient information at arrival and updated basic records for accurate intake processing.
- Directed patients and visitors to the appropriate area while maintaining a calm and professional reception.
- Performed routine EKGs on patients
- Managed incoming phone lines and relayed messages to staff promptly throughout the day.
- Coordinated with clinical staff to keep patient flow moving smoothly through the waiting area.
- Updated contact details and appointment notes to support accurate follow-up communication.
- Reinforced a welcoming environment for patients arriving with questions or appointment concerns.
- Followed office procedures for handling messages, paperwork, and patient interactions consistently.
- Maintained a professional, calm tone during busy periods and occasional patient concerns.
- Collected and recorded patient vital signs before delivering them to an available room in an orderly manner.
Camp Instructor
1 Month- Support over 20 campers through hands-on activities, group guidance, and steady supervision.
- Build inclusive activities that encourage teamwork, confidence, and active participation among diverse camper groups.
- Supervise camper behavior and safety during crafts, games, and group activities, using calm conflict management when needed.
- Develop lesson plans and adapt activities for weather changes, age groups, and shifting participant needs.
- Collaborate with fellow instructors to strengthen programming, maintain supplies, and improve the camp experience.
- Maintain camper files, track allergies and dietary restrictions, and support special events with organized follow-through.
Camp Volunteer
- Set up equipment, materials, and activity spaces for programs and special events.
- Built positive relationships with campers through age-appropriate guidance, reinforcement, and inclusive participation.
- Maintained clean facilities by sweeping cabins, washing dishes, and preparing meals as needed.
Education
Bachelor's Degree - Biology, Chemistry, Psychology
High School Diploma
Skills
Calendar scheduling
Phone etiquette
Filing systems
Record keeping
Patient intake
Vital signs measurement and monitoring
Appointment management
EKG administration
STEM lesson planning
Hands-on instruction
Group facilitation
Laboratory sample preparation
Cell culture
Laboratory safety
Biological safety protocols
Report writing
Record keeping
Program coordination
Curriculum planning
Course development
Child supervision
Conflict management
Awards
Nominated and accepted into the National Society of Leadership and Success
Activities
- Participated in the Hoover High School Health Science Academy.
- Joined the Health Occupations Students of America club (HOSA).
- Participated in the HOSA Medical Literature Competition, practiced CPR, and learned how to monitor and analyze blood pressure and heart rate palpitations in a clinical simulation at the Riverchase Career Connection Center (RC3).
- Participated in the Hoover High School Marching Band.
- Active member of the church choir and the missionary literature club.
- Member of the National Society of Leadership and Success.
- Attended psychology seminars on behavioral cognition of the developing brain and behavioral neurobiology.
Timeline
Clinical Assistant
Alabama Heart and Vascular
08.2026 - CurrentRead More
Camp Instructor
Girls Inc. of Central Alabama
06.2026 - 07.2026Read More
Camp Volunteer
Pleasant Grove Missionary Baptist Church
05.2025 - 05.2025Read More
Hoover High School
High School Diploma
Read More
University of Alabama at Birmingham
Bachelor's Degree from Biology, Chemistry, Psychology
Read More