Shannon Arrington
Colorado Springs,CO
Summary
Child Youth and Family Services professional with extensive experience at El Paso County DHS. Specializes in case management and crisis intervention, demonstrating a strong ability to build partnerships and improve service delivery. Committed to child safety and multidisciplinary collaboration, consistently meets organizational objectives while prioritizing child well-being.
Overview
10
10
years of professional experience
Work History
Child Youth and Family Services Assistant Manager
El Paso County DHS
Colorado Springs, CO
04.2020 - Current
- Built partnerships with community agencies to enhance service coordination for clients.
- Directed recruitment, hiring, and training of new staff to strengthen team effectiveness.
- Maintained accurate records and documented client data in company databases.
- Protected children by identifying risks and implementing improvement plans.
- Participated in team meetings to discuss client cases and devise solutions.
- Established processes to improve organizational workflow efficiency.
- Responded to public inquiries regarding family services offered by the organization.
- Attended workshops and conferences to stay updated on family service practices.
Child Youth and Services Intake Supervisor
El Paso County DHS
Colorado Springs, CO
07.2017 - 04.2020
- Conducted regular meetings with caseworkers to address child welfare cases and provide technical assistance.
- Assisted in recruitment, hiring, training, and supervision of child welfare staff.
- Participated in multidisciplinary teams to enhance service delivery systems within organization.
- Engaged in court proceedings regarding termination of parental rights and children's best interests.
- Developed benchmarks for monitoring strategic changes and achieving organizational goals.
Child Youth and Family Lead Caseworker
El Paso County DHS
Colorado Springs, CO
04.2015 - 07.2017
- Delivered comprehensive casework services by conducting initial assessments and developing tailored case plans.
- Conducted home visits to evaluate client needs and document service delivery progress.
- Provided immediate support in emergency situations, ensuring child safety assessments.
- Maintained accurate client records in compliance with agency policies and procedures.
- Counseled families on dynamics involving substance abuse prevention, domestic violence intervention, sexual abuse and parenting skills.
- Coordinated referrals for mental health counseling and community resources to enhance client support.
- Participated in professional training sessions to adopt best practices in case management.
- Engaged in interagency meetings to facilitate coordinated care among providers.
Education
Bachelor of Science - Social Work
University of Missouri
St Louis, MO08-2005
Skills
- Case management and service coordination
- Client assessment and interviewing
- Documentation management
- Safety/Risk assessment and family dynamics
- Law enforcement collaboration
- Multidisciplinary collaboration
- Staff training
- Crisis intervention
- Team collaboration
Related Trainings
- Child Welfare Caseworker/Supervisor Academy, 450+ hours (2015 & 2017)
- Felony Investigations-Crimes Against Children (annual)
- Medical Aspects of Child Maltreatment (annual)
- Child Development and the Effects of Trauma (2000)
- Annual Pikes Peak Region Domestic Violence Summit (annual)
- Intake Principles of Practice 40+hours (2024-2025)
- Leaving up Leadership 24 hours (2025)
Timeline
Child Youth and Family Services Assistant Manager
El Paso County DHS
04.2020 - Current
Child Youth and Services Intake Supervisor
El Paso County DHS
07.2017 - 04.2020
Child Youth and Family Lead Caseworker
El Paso County DHS
04.2015 - 07.2017
Bachelor of Science - Social Work
University of Missouri
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