Shannon Aylesworth
Licensed Insurance Agent
Utica,NY
Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Summary
Personable and driven with solid understanding of insurance principles and ability to quickly adapt to new environments. Possesses strong grasp of risk assessment and policy management, with proficiency in customer relationship management and sales techniques. Committed to delivering exceptional service and effectively addressing clients' insurance needs.
Overview
16
16
years of professional experience
2
2
Certificate
Work History
Bartender
The Breakaway Lounge
02.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Licensed Insurance Sales Agent
Freeway Insurance Services America, LLC
03.2024 - 10.2024
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Achieved top sales performance by consistently meeting and exceeding monthly quotas
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets
- Expanded referral network through proactive relationship building with community partners, such as real estate agents and
- Streamlined policy renewal processes for improved efficiency and client retention rates.
Licensed Insurance Sales Agent
AAA Northeast
04.2022 - 08.2023
- Calculated quotes and educated potential clients on insurance options.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service..
- Collaborated with underwriters to obtain favorable policy terms for clients while mitigating risk exposure for the company.
- Upsold additional products and services after identifying customer needs and requirements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Technical Support Specialist- Dispatcher/Admin
Northland Communications
01.2018 - 04.2021
- Scheduled and coordinated service order requests to best accommodate customer's requested due dates based on the priorities of the existing jobs
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Optimized calendar management for service technicians by scheduling appointments strategically while considering ticket priority, technicians skill level/location and minimizing conflicts.
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchCertification
Licensed Property & Casualty Insurance Agent/Broker
LICENSE NUMBER: PC-1729874
Expires August 2025
LICENSE NUMBER: BR-1729874
Expires August 2025
Education
Insurance
POHS Institute
04-2022
Business Administration And Management
Mohawk Valley Community College
Utica, NY05-2014
High School Diploma -
T.R. Proctor High School
01-2011
Skills
- Insurance sales expertise
- Insurance product expertise
- Client relationship management
- Client account management
- Sales strategy development
- Relationship building
- Underwriter collaboration
- Lead development
- Problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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