SHANNON BANASZAK
Summary
Experienced office assistant with a proven track record of delivering efficient administrative support. Strong organizational skills and attention to detail. Eager to contribute positively to a team and advance professional growth. Passionate about providing exceptional service and exceeding expectations.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Smith County ESD 2
06.2023 - Current
- Handled all payroll for all paid staff which included around 150+ employees.
- Helped on the financial side of things including handling all utility payments for all of our stations and operation buildings . Helped with AP and AR as well.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
ADMINISTRATIVE ASSISTANT
SEAPLACE
07.2016 - 01.2022
- Supervised team of 24 staff members and coordinated and processed payroll, filing, and phone call management. I attended Board meetings and was tasked to preparing the minutes each time . I handled all rentals that came through and also handled all payments from residence monthly. I was in charge of our maintenance crew and making sure all work orders were prepared and fully completed thoroughly and coordinated with outside vendors if needed for repairs .
BARTENDER/KEY MANAGER
SQUARE 1 BURGERS
07.2014 - 06.2017
- Maintaining a busy bar. Serving guests, taking payments and answering phones. Making nightly deposits, managing customer complaints, and overseeing a nightly team of about 15.
Permit Processor
Paperchase Permits
08.2014 - 10.2015
- Processed housing and window/door permits through the county. Filing, spreadsheets, answering phones, accounts payable and submitted finished products to the counties.
Administrative Assistant
South Korea - Child care Center
10.2012 - 06.2013
- Answering phones, filing, taking payments, billing and accounts payables. Taking inventory and ordering supplies.
Administrative Assistant
Fort Bliss Childcare Center
10.2009 - 07.2011
- Answering phone calls, taking payments, checking children in and out, filing, billing, ordering of all office and building supplies, payroll for office employees, accounts payable.
Skills
- Have years of customer service along with office experience I have the ability to work under pressure and have great time management I have a lot of experience with payroll and HR and some financials as well Eager and always willing to learn more
Timeline
Administrative Assistant
Smith County ESD 2
06.2023 - Current
ADMINISTRATIVE ASSISTANT
SEAPLACE
07.2016 - 01.2022
Permit Processor
Paperchase Permits
08.2014 - 10.2015
BARTENDER/KEY MANAGER
SQUARE 1 BURGERS
07.2014 - 06.2017
Administrative Assistant
South Korea - Child care Center
10.2012 - 06.2013
Administrative Assistant
Fort Bliss Childcare Center
10.2009 - 07.2011
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