Shannon Banks
Argyle
Summary
Organized and motivated professional with extensive experience in loan processing and credit analysis. Proven ability to support compliance with regulatory requirements while enhancing customer satisfaction.
Overview
26
26
years of professional experience
Work History
Lending Assistant
First State Bank
Roanoke
01.2023 - Current
- Assisted in processing loan applications for various lending products.
- Supported compliance with regulatory requirements throughout the lending process.
- Processed loan requests in accordance with established procedures and regulations.
Underwriter
Lendistry
09.2021 - Current
- Covid Grant underwriter
- Evaluated loan applications to determine creditworthiness and risk factors.
- Analyzed financial documents to assess applicant eligibility for funding programs.
Escrow Assistant
Trinity Title of Texas
Coppell
04.2022 - 12.2022
- Prepared closing documents for real estate transactions at Trinity Title of Texas.
- Facilitated communication between buyers, sellers, and lenders during the escrow process.
- Organized and maintained escrow files to ensure compliance with legal requirements.
Commercial Lender
Legend Bank
Whitesboro
02.2020 - 09.2021
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Observed all corporate and federal regulatory policies in terms of data security, privacy and confidentiality.
- Identified valuable solutions for customers with credit problems.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
Personal Banker
Landmark Bank N.A
Whitesboro
09.2012 - 12.2019
- Evaluated customers' credit and financial information to control risk related to loans and other products offered by the bank.
- Handled teller functions with high accuracy, including making deposits and withdrawals, collecting payments and processing cash orders.
- Cultivated client relationships to improve service delivery and client satisfaction.
- Managed time to ensure timely responses to client inquiries and phone calls.
- Increased branch deposit values by assisting with marketing, sales development, and referral coordination.
- Assisted commercial lenders with loan servicing, cash management and customer concerns.
- Collaborated with team members to create a positive and supportive work environment.
Bank Compliance
Security Bank
Whitesboro
05.2011 - 08.2012
- Maintained and revised policy procedures for general operation of compliance program.
- Adhered to deadlines in optimizing regulatory and operational performance.
- Completed all assignments on time.
- Closely monitored infraction tracking system for accuracy and effectiveness.
- Assessed internal documentation and communications for compliance with company policies and legal requirements.
- Enforced regulations by reviewing federal and state laws to confirm compliance.
Loan Assistant
Security Bank
Whitesboro
04.2000 - 05.2011
- Met with borrowers to take applications, distribute disclosures, order and review title commitments, and follow up through closing to confirm all requirements were met.
- Ordered, prepared and verified documents for timely loan closure, ensuring compliance and eliminating last-minute issues.
- Verified compliance to specific underwriting criteria and input new loans into designated software.
- Analyzed loan files, including review of borrower's income, assets and credit.
- Reviewed applicant credit reports and verified personal references and employment histories to assess loan eligibility.
- Examined and verified information in loan applications and closing documents.
- Prepared complete packages for underwriting by understanding each investor's stacking order and shipping requirements.
- Prepared and delivered loan documents to title and escrow teams.
- Acted as liaison between borrowers and other third parties such as realtors, title companies and loan company management.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
Education
High School Diploma - General Studies
Lewisville High School
Lewisville, TX05-1987
2 years - Design
University of North Texas
Denton, TXClasses - Banking
Texas Bankers Association
Skills
- Loan Officer Experience
- Loan Origination
- Underwriting
- Credit Analysis
- Loan Processing Software
- Escrow
- Financial Services
- Banking
- Financial Analysis
- Risk Management
- Organizational skills
- Customer service
- Loan Processing Software
Personal Information
Authorized To Work: US
Timeline
Lending Assistant
First State Bank
01.2023 - Current
Escrow Assistant
Trinity Title of Texas
04.2022 - 12.2022
Underwriter
Lendistry
09.2021 - Current
Commercial Lender
Legend Bank
02.2020 - 09.2021
Personal Banker
Landmark Bank N.A
09.2012 - 12.2019
Bank Compliance
Security Bank
05.2011 - 08.2012
Loan Assistant
Security Bank
04.2000 - 05.2011
High School Diploma - General Studies
Lewisville High School
2 years - Design
University of North Texas
Classes - Banking
Texas Bankers Association