Shannon Barahona-Dubon

Cashier, Stocked merchandise, unloaded trucks, inventory, paperwork

• Checked personal identifications during alcohol and tobacco sales.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Discounted purchases by scanning and redeeming coupons.
• Maintained work area and kept cash drawer organized.
• Scanned items and checked pricing on cash register for accuracy.
• Verified customer age requirement for alcohol or tobacco purchases.
• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Welcomed customers, offering assistance to help find store items.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Helped customers find specific products, answered questions, and offered product advice.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Trained new team members in cash register operation, stock procedures, and customer services.

Hostess, made to go orders, answered phone,

• Communicated clearly with kitchen staff regarding customer orders.
• Assisted servers in bussing tables when needed during busy periods.
• Created an enjoyable atmosphere by engaging in friendly conversation with guests.
• Greeted customers, answered questions and recommended specials to increase profits.
• Provided excellent customer service by addressing customer needs promptly.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Utilized POS system to total meal costs and add taxes for final bill calculation.
• Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Informed patrons of establishment specials and promotions.
• Verified reservations and wait times with customers.
• Coordinated dining room staff workflow to foster prompt and courteous service.
• Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
• Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
• Accommodated guests with children and special needs to promote comfortable dining experience.