Shannon Bartz
Elkhorn,Nebraska
Summary
Customer-oriented, strategic-thinking sales management professional with 14+ years of experience, successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships.
Overview
14
14
years of professional experience
Work History
Fair Consultant
Scholastic
Remote
10.2021 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Work with schools to book and hold fairs and maximize sales and profits through product, merchandising, and service expertise.
- Achieve territory goals within identified sales metrics, specifically $2.4 million in annual revenue, retention, and relationship building. Revenue and fair count goals have been exceeded for 3 consecutive years.
- Maintains current, accurate sales/service documentation in Salesforce for all activities. Organizes workflow to maximize efficient use of phone via Natterbox, text, email, and video technology to connect with customers.
Hotel Reservation Services Support, Asst. Manager
Hyatt Hotels Corp
Omaha, NE
10.2013 - 06.2020
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Esthetician
Kimberly Spa
Omaha, NE
03.2010 - 02.2017
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Handled busy schedules and stayed on top of key deadlines.
- Carried out administrative tasks, including product inventory checks, charting and consultations.
- Recommended retail products for at-home use.
- Fostered friendly, warm and exceptional customer experience.
Education
In Progress - Business Management
Metropolitan Community College
ElkhornCurrent
License of Esthetics - Esthetics
Xenon International Academy II, Inc.
Omaha, NE10-2008
Skills
- Sales strategies and reporting
- Operations management
- Consulting
- Customer Relations
- Marketing Knowledge
- Staff Training and Development
Timeline
Fair Consultant
Scholastic
10.2021 - Current
Hotel Reservation Services Support, Asst. Manager
Hyatt Hotels Corp
10.2013 - 06.2020
Esthetician
Kimberly Spa
03.2010 - 02.2017
In Progress - Business Management
Metropolitan Community College
License of Esthetics - Esthetics
Xenon International Academy II, Inc.
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