SHANNON BEAUDOIN
Ottawa,Ontario
Summary
Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Costumer Service Representation
IntouchCx
01.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Licensed Medical Aesthetician
Luxii Health Spa
06.2022 - 04.2023
- Performed micro-needling, radio-frequency, skin rejuvenation, chemical peels, laser hair removal.
Server
Mati Crudo & Charcoal
06.2020 - 08.2022
- Provided highest quality customer service standards by anticipating customer's needs.
Licensed Medical Aesthetician
Epiderma
08.2021 - 03.2022
- Performed mostly laser hair removal,cellulite reduction, chemical peels,microdermabrasion procedures and assisting doctors with fillers, botox, skin tags.
Server
Chateau Laurier
01.2020 - 03.2020
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server Manager
Social Restaurant & Lounge
04.2019 - 12.2019
- Provided exceptional service to high volume of daily customers
Server
Vittoria Trattoria byward
03.2018 - 04.2019
- Provided personable service to improvecustomer service ratings
Server
Buonanotte
06.2016 - 09.2017
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Server
Vertigo Steak bar
07.2014 - 07.2016
- Upholding high standards for service and experiences.
Server
Fellicianno
05.2012 - 05.2014
- Cultivated warm relationships with regular customers.
Education
College Diploma - Business Administration
Herzing College
College Diploma - Medical Aesthetics
School of Natural Medical Aesthetic
2020
College Diploma - Mortgage Broker
College De L'immobilier
2019
AEC - Sommelier
Ecole Hoteliere De St-Adele
2015
GED -
Polyvalente De St-Jerome
2013
Skills
- Problem-Solving Ability
- Critical Thinking
- Conflict Resolution
- Typing Proficiency
- Managing Multiple Tasks
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Costumer Service Representation
IntouchCx
01.2023 - Current
Licensed Medical Aesthetician
Luxii Health Spa
06.2022 - 04.2023
Licensed Medical Aesthetician
Epiderma
08.2021 - 03.2022
Server
Mati Crudo & Charcoal
06.2020 - 08.2022
Server
Chateau Laurier
01.2020 - 03.2020
Server Manager
Social Restaurant & Lounge
04.2019 - 12.2019
Server
Vittoria Trattoria byward
03.2018 - 04.2019
Server
Buonanotte
06.2016 - 09.2017
Server
Vertigo Steak bar
07.2014 - 07.2016
Server
Fellicianno
05.2012 - 05.2014
College Diploma - Business Administration
Herzing College
College Diploma - Medical Aesthetics
School of Natural Medical Aesthetic
College Diploma - Mortgage Broker
College De L'immobilier
AEC - Sommelier
Ecole Hoteliere De St-Adele
GED -
Polyvalente De St-Jerome
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