Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sammy Blakley

Weatherford

Summary

Dynamic Shift Manager with proven expertise at Braum's Ice Cream & Burger Restaurant, excelling in employee training and quality assurance. Recognized for effectively resolving customer issues and fostering a cohesive team environment.

Seeking to transition into a new field, utilizing skills developed in a high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply a strong foundation in these areas to a new and challenging role.

Overview

2
2
years of professional experience

Work History

Shift Manager

Braum's Ice Cream & Burger Restaurant
06.2024 - 09.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.

Team Member

CiCis Pizza
11.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained a productive, efficient approach to all tasks.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Education

12th Grade Enrolled Highschool Student -

Acellus Academy
Kansas City, MO

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Shift leadership
  • Assigning work
  • Performance monitoring
  • Quality assurance controls
  • Equipment operation
  • Shift checklists

Timeline

Shift Manager

Braum's Ice Cream & Burger Restaurant
06.2024 - 09.2025

Team Member

CiCis Pizza
11.2023 - 03.2024

12th Grade Enrolled Highschool Student -

Acellus Academy

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