Shannon Blondeaux

Oversee daily operations of skilled nursing facility, ensuring compliance with all federal and state regulations.

Led facility to improved survey outcomes.

Managed annual budget to maintain profitability and controlling costs.

Increased census through strategic marketing and community partnerships

Directed hiring, training, and retention initiatives.

Collaborated with clinical leadership to improve quality measures and resident outcomes

• Ensure every resident has a positive experience with fair treatment, self-determination, individuality, privacy, property, and civil rights, which included right to present a complaint
• Skilled with employee recruitment programs eliminating the need for staffing companies and sustaining a sufficient number of regular personnel to meet and exceed resident needs and state requirements
• Ensure residents’ dignity and right to privacy, while securing all residents restrained from any type of abuse, neglect, and misappropriation
• Monitor and post vacant positions, while facilitating the recruitment, retention, interview, hire and training of staff
• Demonstrated effective communication skills with all interactions ranging from families, vendors, business partners and residents
• Created and managed monitoring tools regarding COVID protocols with proven effectiveness
• Executed a development plan to repair and establishing positive reputation for the facility
• Took charge of handling facility renovation with forecasted plans of growth and adapting to industry change
• Ensures compliance with all state and federal laws, regulations, and guidelines, such as wage and hour laws, affirmative action, Americans with Disabilities Act, and Occupational Safety and Health Administration (OSHA), as wells as current resident’s care policies, personnel policies, and other operational policies and procedures
• Enforced safety regulations to all facility personnel, residents, and visitors, including fire protection and prevention, sanitation, and infection control
• Maintained active participation in various training classes and performance improvement committees

• Oversee the day to day operation of a 77 bed nursing facility. Directly oversee maintenance director, activities director, dietary director, housekeeping director, admissions director, and director of nursing. Able to provide direction for providing excellent care and customer service to each family and resident; while managing budgets expectations.

• Oversee the day to day operation of a 149 bed nursing facility. Directly oversee maintenance director, activities director, dietary director, housekeeping director, admissions director, and director of nursing. Able to provide direction for providing excellent care and customer service to each family and resident; while managing budgets expectations.

• Organize resident discharges, communicate thoroughly with approved family members to go over residents' necessities and care, order equipment necessary equipment for resident, scheduling and monitoring doctors' appointments, maintaining a healthy relationship with my residents, determining the long term care need and applying for Medicaid, PDPM, MDS assessments, and making resident rights a top priority.

• Admit resident into facility, verifying patient insurance, and continuous interaction with hospital and case management to go over patient needs, promoting the building, necessary paperwork for each admission, discharging residents once their stay is complete, communicating with families along the way.

• As an administrator in training I learned how to do admissions, business office management, nursing services, dietary, social services, rehabilitation, environmental services, marketing, and human resources. I mainly focused on admissions, organizing activities, and marketing. I observed each department as they set goals and objectives. I studied their policies, performance, and procedures.