Bonnie Wardlaw
Uvalde
Summary
Dynamic professional with over 10 plus years of experience in healthcare administration. I am asking that I be considered for this position should it be open after my testing date on March 11, 2026.
Overview
15
15
years of professional experience
Work History
Business Office Manager/Administrator in Training
Uvalde Healthcare And Rehab
Uvalde, TX
04.2016 - Current
- Streamlined billing processes to enhance efficiency and reduce errors in financial reporting.
- Managed patient admissions and discharge procedures, ensuring compliance with healthcare regulations.
- Oversaw daily operations of business office, maintaining high standards of service delivery and resident satisfaction.
- Developed training programs for new staff, improving onboarding process and operational knowledge retention.
- Coordinated with department heads to ensure alignment of operational goals with organizational objectives.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Maintain Resident Trust Fund
- Complete all new medicaid applications and submit yearly renewals
- Medicare/Medicaid/Private billing
- Complete resident grievances
- Assist with all Plan of Corrections
- Submit weekly NHSN Reports
- Assist with QAPI and any PIPS
- Present monthly employee in-services
- Payroll
- Participate in weekly high risk meetings and discuss any increase in PDPM that can be captured
- Monitor all employee records and ensure licensed staff credentials are current
RAC Coordinator/Chargemaster Coord.
Uvalde Memorial Hospital
Uvalde, TX
05.2011 - 04.2016
- Streamlined communication between departments to enhance operational efficiency.
- Assisted in developing policies to improve patient care processes.
- Trained new staff on hospital protocols and chargemaster systems.
- Appealed all insurance denials
- Coordinated with staff to ensure proper documentation was implemented
- Maintained the chargemaster and identified any charges that were not being captured
- Audit medical records
- Assisted business office with billing and claim follow up
Education
Bachelor of Science - Organizational Leadership
Sul Ross University
Uvalde, TX08-2025
Skills
- Account reconciliation
- Staff training and development
- Payroll processing
- Nursing Home State and Federal Compliance
- Budgeting, financial management, accounts payable/receivable, and billing (Medicare/Medicaid/Insurance)
- Care coordination, patient advocacy, customer service, and family communication
- Long-term care facility operations, strategic planning, facility maintenance, and vendor management
Timeline
Business Office Manager/Administrator in Training
Uvalde Healthcare And Rehab
04.2016 - Current
RAC Coordinator/Chargemaster Coord.
Uvalde Memorial Hospital
05.2011 - 04.2016
Bachelor of Science - Organizational Leadership
Sul Ross University