Shannon Bolton
Peach Bottom,PA
Summary
Resourceful Service Professional known for high productivity and efficient task completion. Specialize in customer service management, conflict resolution, and process improvement. Excel in communication, teamwork, and adaptability, ensuring smooth operations and positive customer interactions.
Overview
5
5
years of professional experience
Work History
Service Professional
Hershey Farm Market
Parkesburg, Pennsylvania
10.2019 - Current
- Provided helpful advice on product selection based on individual needs or preferences.
- Assisted with merchandising activities such as stocking shelves, placing price tags on products, organizing displays, and rotating merchandise.
- Collaborated with other staff members to provide excellent customer service experiences for all customers.
- Completed paperwork related to sales transactions in an accurate manner.
- Performed opening and closing duties such as setting up the store display area and cleaning work areas at the end of each shift.
- Built relationships with customers by providing knowledgeable and courteous assistance.
- Answered incoming calls from customers seeking help or advice about products.
- Processed payments through credit card machines or cash registers according to established procedures.
- Maintained positive working relationship with fellow staff and management.
- Maintained up-to-date knowledge of product information, pricing, promotions, inventory availability, and special orders.
- Met schedule and deadlines by ensuring that work was completed efficiently.
Skills
- Top priority to give each customer an iconic experience
- Able to take and pass any certification programs needed in my job field
- Eager to provide help in any areas needed throughout the work shift
- Conflict resolution
- Data analysis
Timeline
Service Professional
Hershey Farm Market
10.2019 - Current