Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Shannon Brock

Sulphur Springs,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

16
16
years of professional experience

Work History

BOH Team Member

McAllister's Deli
Sulphur Springs, TX
08.2023 - 07.2024
  • Monitored inventory levels of refrigerators and freezers to ensure constant availability.
  • Adhered to health code regulations by regularly sanitizing kitchen equipment before and after shifts.
  • Regularly participated in monthly safety meetings with the goal of preventing workplace accidents.

Online Grocery Associate

Walmart
Sulphur Springs, TX
01.2021 - 02.2022
  • Responded promptly to inquiries from customers regarding their online grocery orders.
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Processed payments for orders using various payment methods.

Personal Caregiver

Helen Miller Estate
Rochester, IN
03.2008 - 01.2021
  • Maintained accurate records of client care plans and progress notes.
  • Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.
  • Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
  • Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and transferring.

Education

Associate of Science - Medical Assisting

Brown Mackie College
South Bend, IN
05-2008

High School Diploma -

Rochester High School
Rochester, IN
05-1998

Skills

  • Astute verbal, written, and phone etiquette skills
  • Possess high standards of professional conduct and performance
  • Strong multitasking skills and the ability to thrive in a fast paced environment
  • Ability to stay focused and achieve short and long term goals
  • Possess high level of energy and enthusiasm
  • Strong attendance record and punctuality

Affiliations

  • I have participated in the Fun N Sun Couples Tournament Trail -East Region for the last four seasons.

Accomplishments

  • Maintained a high GPA throughout my college education, including Honors on the Deans list.

Timeline

BOH Team Member

McAllister's Deli
08.2023 - 07.2024

Online Grocery Associate

Walmart
01.2021 - 02.2022

Personal Caregiver

Helen Miller Estate
03.2008 - 01.2021

Associate of Science - Medical Assisting

Brown Mackie College

High School Diploma -

Rochester High School

Similar Profiles

CREATE PROFILE
Shannon Brock