Shannon Bryan
Uniontown,OH
Summary
Motivated professional known for collaboration with decision makers, customers and team members to further company goals. Expertise in recruitment, employee relations, and policy implementation. Strong focus on communication, maintaining adaptability, and fostering productive work environment.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
M. Conley Co.
12.2024 - Current
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Office Manager
UAKRONPARK
05.2023 - 03.2024
- Implemented efficient filing systems and organizational strategies streamlining operations
- Fostered and provided growth opportunities with student
- Supported department heads in accomplishing their goals through diligent administrative assistance
HR Manager
Polymerics, Inc.
06.2022 - 01.2023
- Streamlined HR processes for increased efficiency with the implementation of an HRIS system
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment
- Supported business growth by developing recruitment strategies
HR Coordinator/ DOT Compliance Specialist
Carter Lumber
07.2020 - 05.2022
- Increased compliance with labor and DOT laws by conducting regular audits of policies and procedures
- Completed prescreening checks to facilitate hiring and onboarding while maintaining employee records in HRIS systems
- Managed FMLA requests, ADA accommodations, workers compensation efforts
Project Analyst
Kenan Advantage Group
02.2019 - 07.2020
- Reduced project timeline through effective allocation and prioritization
- Enhanced communication by creating clear and concise reports
- Fostered strong relationships with vendors and suppliers, negotiating favorable terms and schedules
HR Assistant / Training Coordinator
Ohio Dept. of Transportation
01.2015 - 12.2018
- Responded to internal and external inquiries documented human resources records and maintained confidentiality of sensitive personal information
- Supported coordination of recruitment efforts, onboarding, open enrollment activities, job fairs, orientation, and training and employee engagement
Education
SHRM Essentials of HR -
University of Akron
01.2017
High School Diploma -
Jackson High School
05-2008
Skills
- Data entry
- Administrative support
- Interpersonal skills
- Problem solving
- Organizational skills
- Employee relations
- HRIS management
- Regulatory compliance
- Recruitment & Retention
- Training development
- Performance management
- Adaptability and flexibility
- Employment law
- Onboarding and orientation
- HR policies and procedures
- Payroll administration
- Benefits administration
Timeline
Customer Service Representative
M. Conley Co.
12.2024 - Current
Office Manager
UAKRONPARK
05.2023 - 03.2024
HR Manager
Polymerics, Inc.
06.2022 - 01.2023
HR Coordinator/ DOT Compliance Specialist
Carter Lumber
07.2020 - 05.2022
Project Analyst
Kenan Advantage Group
02.2019 - 07.2020
HR Assistant / Training Coordinator
Ohio Dept. of Transportation
01.2015 - 12.2018
SHRM Essentials of HR -
University of Akron
High School Diploma -
Jackson High School