Shannon Campbell
Oskaloosa
Summary
Dynamic leader with a proven track record in operations management and customer relations, honed at Grasshopper Falls LLC and beyond. Excelled in relationship building and marketing, achieving significant client engagement optimization. Skilled in both verbal and written communication, ensuring team oversight and sales leadership. Demonstrated success in enhancing customer satisfaction and financial growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner
Grasshopper Falls LLC
04.2020 - 08.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Paraprofessional
Keystone Learning Center
08.2018 - 05.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Student
Entourage School of Esthetics
01.2017 - 08.2017
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
- Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the department.
Server
Olive Garden
11.2014 - 11.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
CNA
Evergreen Community of Johnson County
07.2012 - 08.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
32 Credit Hours - Prerequisites
Kansas City Kansas Community College
Kansas City, KS800+ Hours - Esthetics
Entourage School of Esthetics
Orland Park, IL08.2017
CNA - Nursing Assistant
Atchison Votech
Atchison, KS08.1996
GED - General Studies
Lansing Senior High
Lansing, KS08.1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Marketing
- Team oversight
- Sales leadership
- Product branding
- Partnership development
- Sales strategy development
- Client engagement optimization
- Program creation and implementation
Certification
Kansas City Kansas Community College7250 State Ave. Kansas City, Kansas 66112 (913) 334-1100THE FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT OF1974: This information is released to you with the understandingthat it will not be released to a third party without the student’swritten consent.OFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTRegistrarSENT TO: OFFICIAL TRANSCRIPT ID Number: 0195974Jones, Shannon R. DOB (MMDD): 071511335 Labette Rd Jones, Shannon R.Kansas Area of interest:Oskaloosa KS 66066Page 2 of 2Hrs Hrs Grade | Hrs Hrs GradeCourse Title Grd R Att Cmpt Points GPA| Course Title Grd R Att Cmpt Points GPASPRING SEMESTER 1992 | *** Vice President's Honor Roll ***MATH-0099 ELEMENTARY ALGEBRA W 0.00 0.00 0.00 |BIOL-0141 HUMAN ANATOMY + LA W 0.00 0.00 0.00 | SPRING SEMESTER 2006BUSN-0115 BEGIN TYPEWRITING W 0.00 0.00 0.00 | SPCH-0153 INTERPERSONAL COMM B 3.00 3.00 9.00ENGL-0101 COMPOSITION I W 0.00 0.00 0.00 | CIST-0101 COMPUTR CONCPT & A B 3.00 3.00 9.00| MATH-0104 INTERMEDIATE ALGEB C 3.00 3.00 6.00Attempt Earned Points Divisor GPA| PHIL-0206 ETHICS A 3.00 3.00 12.00Current Term: 0.00 0.00 0.00 0.00 0.00|Cumulative Term: 0.00 0.00 0.00 0.00 0.00| Attempt Earned Points Divisor GPA| Current Term: 12.00 12.00 36.00 12.00 3.00SUMMER SEMESTER 2005 | Cumulative Term: 23.00 23.00 77.00 23.00 3.35MATH-0097 MATH ESSENTIALS B 0.00 0.00 0.00 |HUDV-0101 STRAG ACD EX LFNG A 2.00 2.00 8.00 | *** Honor Roll ***|Attempt Earned Points Divisor GPA| SPRING SEMESTER 2008Current Term: 2.00 2.00 8.00 2.00 4.00| CHEM-0109 GENERAL CHEMISTRY WA 0.00 0.00 0.00Cumulative Term: 2.00 2.00 8.00 2.00 4.00|| Attempt Earned Points Divisor GPAFALL SEMESTER 2005 | Current Term: 0.00 0.00 0.00 0.00 0.00MATH-0099 ELEMENTARY ALGEBRA C 0.00 0.00 0.00 | Cumulative Term: 23.00 23.00 77.00 23.00 3.35ENGL-0101 COMPOSITION I B 3.00 3.00 9.00 |PSYC-0101 PSYCHOLOGY A 3.00 3.00 12.00 | ATT: 23.00 CMPLT: 23.00 PTS: 77.00 DIV: 23.00 GPA: 3.35SOSC-0107 SOCIOLOGY A 3.00 3.00 12.00 ||Attempt Earned Points Divisor GPA|Current Term: 9.00 9.00 33.00 9.00 3.67| *** END OF TRANSCRIPT ***Cumulative Term: 11.00 11.00 41.00 11.00 3.73||
Timeline
Owner
Grasshopper Falls LLC
04.2020 - 08.2022
Paraprofessional
Keystone Learning Center
08.2018 - 05.2019
Student
Entourage School of Esthetics
01.2017 - 08.2017
Server
Olive Garden
11.2014 - 11.2015
CNA
Evergreen Community of Johnson County
07.2012 - 08.2014
Kansas City Kansas Community College7250 State Ave. Kansas City, Kansas 66112 (913) 334-1100THE FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT OF1974: This information is released to you with the understandingthat it will not be released to a third party without the student’swritten consent.OFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTHEREGISTRAROFFICIALSIGNATUREOFTRegistrarSENT TO: OFFICIAL TRANSCRIPT ID Number: 0195974Jones, Shannon R. DOB (MMDD): 071511335 Labette Rd Jones, Shannon R.Kansas Area of interest:Oskaloosa KS 66066Page 2 of 2Hrs Hrs Grade | Hrs Hrs GradeCourse Title Grd R Att Cmpt Points GPA| Course Title Grd R Att Cmpt Points GPASPRING SEMESTER 1992 | *** Vice President's Honor Roll ***MATH-0099 ELEMENTARY ALGEBRA W 0.00 0.00 0.00 |BIOL-0141 HUMAN ANATOMY + LA W 0.00 0.00 0.00 | SPRING SEMESTER 2006BUSN-0115 BEGIN TYPEWRITING W 0.00 0.00 0.00 | SPCH-0153 INTERPERSONAL COMM B 3.00 3.00 9.00ENGL-0101 COMPOSITION I W 0.00 0.00 0.00 | CIST-0101 COMPUTR CONCPT & A B 3.00 3.00 9.00| MATH-0104 INTERMEDIATE ALGEB C 3.00 3.00 6.00Attempt Earned Points Divisor GPA| PHIL-0206 ETHICS A 3.00 3.00 12.00Current Term: 0.00 0.00 0.00 0.00 0.00|Cumulative Term: 0.00 0.00 0.00 0.00 0.00| Attempt Earned Points Divisor GPA| Current Term: 12.00 12.00 36.00 12.00 3.00SUMMER SEMESTER 2005 | Cumulative Term: 23.00 23.00 77.00 23.00 3.35MATH-0097 MATH ESSENTIALS B 0.00 0.00 0.00 |HUDV-0101 STRAG ACD EX LFNG A 2.00 2.00 8.00 | *** Honor Roll ***|Attempt Earned Points Divisor GPA| SPRING SEMESTER 2008Current Term: 2.00 2.00 8.00 2.00 4.00| CHEM-0109 GENERAL CHEMISTRY WA 0.00 0.00 0.00Cumulative Term: 2.00 2.00 8.00 2.00 4.00|| Attempt Earned Points Divisor GPAFALL SEMESTER 2005 | Current Term: 0.00 0.00 0.00 0.00 0.00MATH-0099 ELEMENTARY ALGEBRA C 0.00 0.00 0.00 | Cumulative Term: 23.00 23.00 77.00 23.00 3.35ENGL-0101 COMPOSITION I B 3.00 3.00 9.00 |PSYC-0101 PSYCHOLOGY A 3.00 3.00 12.00 | ATT: 23.00 CMPLT: 23.00 PTS: 77.00 DIV: 23.00 GPA: 3.35SOSC-0107 SOCIOLOGY A 3.00 3.00 12.00 ||Attempt Earned Points Divisor GPA|Current Term: 9.00 9.00 33.00 9.00 3.67| *** END OF TRANSCRIPT ***Cumulative Term: 11.00 11.00 41.00 11.00 3.73||
32 Credit Hours - Prerequisites
Kansas City Kansas Community College
800+ Hours - Esthetics
Entourage School of Esthetics
CNA - Nursing Assistant
Atchison Votech
GED - General Studies
Lansing Senior High
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