Shannon Campbell
Sequim,WA
Summary
Detail-oriented professional with extensive experience at DPI Staffing, excelling in data entry and record management. Proven ability to enhance operational efficiency through meticulous documentation and effective communication. Skilled in Microsoft Excel and dedicated to delivering exceptional customer service while meeting tight deadlines. Committed to maintaining confidentiality and accuracy in all tasks.
Overview
5
5
years of professional experience
Work History
Word Processor II
DPI Staffing
03.2022 - 07.2025
- Maintained strict adherence to deadlines, completing all assigned projects in a timely manner.
- Interacted with civilians and military on the phone to answers questions and resolve issues.
- Research online and offline sources to obtain information for official documents or correspondence.
- Accountable to ensure the protection and proper handling of critical medical information in accordance with Health Insurance Portability ans Accountability Act (HIPPA).
- Request physical military records from last command.
- Request doctor's notes and dental notes.
- Strong computer knowledge using Microsoft and Excel to comply, gather, and analyze by creating spreadsheets to improve command operations.
- Knowledge in GENESIS and Paper Record Tracking (PRT).
- Maintain medical records information in paper files.
- Maintain records information in paper files.
- MAintain records that are in the Personal Reliability Program (PRT).
- Print and scan paperwork for medical records.
- Networked with Independent Duty Corpsman (IDC) to sign off on medical Readiness.
- Ensure the civilians and military are in accordance with the Personal Reliability Program (PRT).
- Communicate daily with all levels of personnel, both civilian and military, inside and outside of the commands to meet the personnel medical needs, customer service.
- Utilize web-based training programs to maintain requirements for secret clearance.
- Archiving records.
Records Clerk
DPI Staffing
03.2021 - 03.2022
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
- Assisted in audits preparation, ensuring all required documentation was easily accessible and up-to-date.
- Provided excellent customer care by responding to inquiries and requests for information.
- Updated records with new information.
- Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
COVID-19 Temperature Screener
DPI Staffing
06.2020 - 11.2020
- Utilized infrared thermometers to efficiently measure body temperatures, expediting the screening process.
- Enhanced safety measures by vigilantly monitoring and maintaining social distancing guidelines among visitors and staff members.
- Assisted in the implementation of new screening protocols as necessary, adapting quickly to changing circumstances and requirements.
- Provided clear instructions to visitors on how to proceed after temperature screenings, ensuring a seamless experience for all parties involved.
- Stayed informed on current COVID-19 guidelines, regularly updating protocols as necessary to maintain compliance with public health recommendations.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
Education
High School Diploma -
Port Angeles High School
Port Angeles, WA06.2001
Skills
- Data entry experience
- File management
- Proofreading proficiency
- Document scanning
- Documentation preparation
- Excellent communication
- Microsoft Word
- Multitasking
- Teamwork
- Customer service
- Microsoft Excel
- Record keeping
Timeline
Word Processor II
DPI Staffing
03.2022 - 07.2025
Records Clerk
DPI Staffing
03.2021 - 03.2022
COVID-19 Temperature Screener
DPI Staffing
06.2020 - 11.2020
High School Diploma -
Port Angeles High School
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