Shannon Carder
Columbus,OH
Summary
Hard-working, accomplished Licensed Massage Therapist providing a variety of massage modalities to clients. Skilled in addressing individual needs to relieve pain, tension, and stress. Knowledgeable in massage techniques to provide tailored treatments for clients. Committed to providing a safe and comfortable environment. Upholds moral ethics and maintains excellent client relationships.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Endure Aesthetics
08.2024 - Current
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
- Demonstrated flexibility in scheduling availability, accommodating client needs by offering evening or weekend appointments when necessary.
- Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.
Licensed Massage Therapist
Spavia
06.2021 - 08.2024
- Established positive relationships with clients through attentive listening skills during consultations
- Utilized effective time management strategies to ensure that all appointments were completed within the allotted time frame
- Assessed clients' soft tissue condition, joint quality, and function, muscle strength and range of motion
- Educated clients on the benefits of regular massage treatments
- Massaged and kneaded muscles and soft tissues of body to provide treatment for medical conditions, injuries, or wellness maintenance
- Managed a busy schedule while providing high quality customer service in a professional manner
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Manager
Tree of life cafe
12.2019 - 01.2021
- Mentored and trained new employees on company policies and procedures
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed
- Counseled and disciplined employees, driving performance improvement
- Addressed and resolved client or customer inquiries to foster superior standards of service
Server
101 Beer Kitchen
11.2015 - 10.2018
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Memorized menu to help diners make informed meal choices
- Assisted with training of new staff members
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
Massage Therapy
Columbus State Community College
01.2019 - 08.2021
- Achieved Deans List multiple semesters, consistent, attended and completed all course requirements in class and on time
- Excelled in instructor evaluations, Successful in Trigger Point Therapy, Hot Stone and Aromatherapy, Pathophysiology, Kinesiology and Biology among other required courses
Medical assisting
Bryman Institute
01.2004 - 01.2005
Education
Licensed Massage Therapy - Massage Therapy
Columbus State Community College
Columbus, OH07.2021
Medical Assisting -
Bryman Institute
06.2005
Skills
- Swedish Massage
- Deep Tissue Massage
- Hot Stone Massage
- Trigger Point Massage
- Lymphatic Drainage
- Physical Strength
- Anatomy
- Range of Motion Improvement
- Reflexology
- Body Mechanics
- Social skills
- Time Management
- Aromatherapy Knowledge
- Trigger Point Therapy
- Client Assessment
Certification
MBLEX
References
- Tiffany Dowling, Program Coordinator and Lead Instructor, Columbus State Community College, 740-785-6200, tdowling@cscc.edu
- Lori Smith, Video Relay Interpreter for the Deaf, 614-800-4990, lsmith240@student.cscc.edu
- Sarah Clayton, Hospice Case Worker, 740-701-3154, Sarah.Kellough-clayton@va.gov
Timeline
Licensed Massage Therapist
Endure Aesthetics
08.2024 - Current
Licensed Massage Therapist
Spavia
06.2021 - 08.2024
Manager
Tree of life cafe
12.2019 - 01.2021
Massage Therapy
Columbus State Community College
01.2019 - 08.2021
Server
101 Beer Kitchen
11.2015 - 10.2018
Medical assisting
Bryman Institute
01.2004 - 01.2005
Medical Assisting -
Bryman Institute
MBLEX
Licensed Massage Therapy - Massage Therapy
Columbus State Community College
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