Shannon Cardwell
Puyallup,WA
Summary
Accomplished Mortgage Loan Processor with over 12 years of experience at institutions like Bank of England, adept in pipeline management and problem-solving. Streamlined loan processing by enhancing inter-departmental communication, achieving a high volume of timely loan closures. Demonstrates exceptional organizational skills and a commitment to accuracy and client satisfaction.
Overview
39
39
years of professional experience
Work History
Mortgage Loan Processor
Qualstar Credit Union
07.2023 - Current
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
- Expedited mortgage approval times by proactively resolving any discrepancies in borrower documentation.
- Set up and completed loan submission packages.
- Balanced funding sheets accurately, verifying that all financial figures were correct before disbursing funds to appropriate parties.
- Streamlined communication channels between internal departments, resulting in faster resolution times for escalated concerns related to mortgage fundings.
Mortgage Loan Processor
Bank of England
12.2011 - 04.2023
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Processed mortgage loan applications accurately and successfully for over 20 years.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Coordinated closing process with attorneys, title companies, and government clerks.
Air Traffic Controller/Medic
US Army National Gaurd
05.1986 - 11.2012
- Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
- Collaborated with other healthcare professionals to provide quality patient care.
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
Education
General Studies
Arkansas State University
Jonesboro, ARSkills
- Processing procedures
- Pipeline management
- Document review
- Appraisal review
- File management
- Title examination
- Loan closing procedures
- Application preparation
- Loan packaging
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
Timeline
Mortgage Loan Processor
Qualstar Credit Union
07.2023 - Current
Mortgage Loan Processor
Bank of England
12.2011 - 04.2023
Air Traffic Controller/Medic
US Army National Gaurd
05.1986 - 11.2012
General Studies
Arkansas State University
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