Shannon Chabot Chisholm
Newberry,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Team Member
Tractor Supply
02.2024 - 12.2024
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Amazon Delivery Driver
Optimal Logistics
07.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Minimized company liability and risks to loads by obeying traffic laws.
Bookkeeper
Chabot Development, LLC
03.2015 - 01.2023
- Established QuickBooks accounting system to reflect accurate financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Completed payroll for employees and maintained detailed records of procedures.
- Completed tax forms in compliance with legal regulations.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Guest Service Representative
Holiday Inn Orange Park
11.2010 - 12.2014
- Managed check-in and check-out procedures for guests.
- Created welcoming and comfortable environment for guests.
- Assisted with luggage handling, valet services and concierge services.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Scheduled and confirmed restaurant reservations for guests.
- Maintained accurate and up-to-date records of guest information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Upheld hotel policies and procedures by providing high level of customer service.
FOH Restaurant Manger - Catering Specialist
Holiday Inn Orange Park
02.2004 - 11.2010
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Legal Assisting
Santa Fe Community College
Gainesville, FL05-1998
Skills
- Goal setting and achievement
- Task prioritization
- Attention to detail
- Computer skills
- Teamwork and collaboration
- Hospitality and accommodation
- Data entry
- Willingness to learn
- Customer service
- Collaboration and teamwork
References
Stephen Farmer
US Air Force Veteran - Retired
Cell: 352-672-2089
Vivian Garcia
US Army Veteran
352-261-5471
Timeline
Team Member
Tractor Supply
02.2024 - 12.2024
Amazon Delivery Driver
Optimal Logistics
07.2023 - 01.2024
Bookkeeper
Chabot Development, LLC
03.2015 - 01.2023
Guest Service Representative
Holiday Inn Orange Park
11.2010 - 12.2014
FOH Restaurant Manger - Catering Specialist
Holiday Inn Orange Park
02.2004 - 11.2010
Legal Assisting
Santa Fe Community College