Shannon Cheatham
New Braunfels,TX
Summary
Skilled, hardworking, and reliable professional with a strong background in construction, electrical, and telecommunications/data environments. Motivated team player excelling both independently and in collaborative settings. Consistently exceeds expectations by completing assignments with precision and efficiency. Thrives on learning and embracing challenging tasks. Expertise in computers, sound engineering, security cameras, and heavy equipment operations. Recognized and awarded for delivering exceptional customer service.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Network Technician/Central Office Technician
Brightspeed, Lumen, CenturyLink, Embarq, Sprint
09.1998 - Current
- Installation and maintenance of Key systems and PBXs for Nortel, Cisco, Avaya, ShoreTel
- Maintained Nortel DMS 10 and 100 Central office switches
- Calix E3, E7 and C7s
- 1 Gig to 100G highspeed circuits for internet and trunking
- AC and DC power plants, rectifiers, batteries
- Installed and maintenance of Cisco, ADTRAN, Juniper, Netgear TP-Link routers, and switches for data
- Installation and maintenance of E911, Plant Equipment Incorporated for 911 dispatch call centers for over half the counties in Texas
- Project managed large projects leading a team of 5 to 20 people
- Overseen building and grounds for nearly 100 properties throughout Texas which included power, HVAC, access control, building maintenance, fire alarms, cleaning, and landscaping
- Installed all forms of cooper and fiber cabling, equipment racks, cable trays, grounding, riser cabling and outside plant
- Responsible for all non-personal fleet equipment which included, tractors, trailers, portable generators, and permanent generators
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Collaborated with team members for successful implementation of large-scale network projects.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
Business Service Tech
Ameritech
06.1996 - 09.1998
- Installation and Maintenance of Nortel (Key and PBX phone systems) A/C and D/C systems and rectifiers
- 911 Call systems
- Project managed
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
Certificate of Technical Studies - Marine Technology
Universal Technical Institute
Houston, TX03.1992
High School -
Cleveland High School
Cleveland, TX05.1990
Skills
- Networking
- Installation and decommissioning
- Preventive Maintenance
- Electrical
- Cabling infrastructure
- Switches and routers
- Maintenance
- Project Management
- Team Lead
Hobbies and Interests
- Wood working
- Hunting
- Family
- Barbequing and cooking for friends, family, or fundraisers
Certification
- OSHA Certified
Texas Driver's License
Timeline
Network Technician/Central Office Technician
Brightspeed, Lumen, CenturyLink, Embarq, Sprint
09.1998 - Current
Business Service Tech
Ameritech
06.1996 - 09.1998
Certificate of Technical Studies - Marine Technology
Universal Technical Institute
High School -
Cleveland High School
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