Timothy Kitts Jr
Stem,NC
Summary
Ambitious Network Technician proud to offer maximal uptimes and optimal network performance. Approaches each repair and maintenance task with deep respect for network users and meticulous attention to technical detail. Ready to serve as first line of defense against network downtimes and business operations disruptions. Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
29
29
years of professional experience
Work History
Central Office Network Technician
Frontier Communications
06.2010 - Current
- Troubleshot hardware and software to determine and rectify network problems.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Ran cabling and installed data drops for new node installations.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Performed necessary maintenance to support network availability.
- Dressed and installed fiber cabling and hardware.
- Configured and maintained network backup and recovery procedures.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Worked with outside vendors for fiber installations and service.
- Supported users both local and by phone with problem resolution and education.
Construction Cable Splicer
Verizon
12.2002 - 06.2010
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Responded to service requests during and after business hours.
- Performed preventive maintenance of telecommunications equipment.
- Read blueprints and schematics to correctly place equipment.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
I&R Field Technician
GTE
06.1997 - 12.2002
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Delivered high-quality work by diligently following standard operating procedures.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff and inspected equipment.
Apprentice Electrician
Bryant Durham
09.1995 - 06.1997
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Read and interpreted drawings to provide wiring layouts for new installations
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Identified and studied electrical problems to determine correct solutions.
- Inspected electrical systems, equipment and components to identify hazards and defects.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Troubleshot and repaired malfunctioning systems and components.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Connected wires to circuit breakers, transformers or other components.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Followed state and local building regulations based on National Electrical Code.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Examined electrical units for loose connections and broken insulation.
- Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Installed ground leads and connected power cables to equipment.
- Fabricated custom and replacement parts according to specifications, using hand tools.
- Studied building schematics to determine location of wiring and equipment.
Electrical Apprentice
King Brothers Electric
08.1994 - 09.1995
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Terminated wiring and connected circuits with correct techniques.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Optimized work readiness with organized tools and spaces.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Adhered to electrical and building codes when installing and repairing electrical systems or components.
- Repaired systems, replaced malfunctioning parts and supported electrical installations.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Connected wires to circuit breakers, transformers or other components.
- Troubleshot and repaired malfunctioning systems and components.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Followed state and local building regulations based on National Electrical Code.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Examined electrical units for loose connections and broken insulation.
- Installed ground leads and connected power cables to equipment.
- Fabricated custom and replacement parts according to specifications, using hand tools.
Education
No Degree - Electrical Trades 1&2
Durham Technical Community College
Durham, NC09.1997
High School Diploma -
South Granville High School
Creedmoor, NC06.1996
Skills
- User Training
- Network Configuration
- Preventive Maintenance
- Hardware Inventory Management
- Network Engineering
- Networking Hardware Installation
- Network Troubleshooting
- Time Management
- Remote Access Solutions
- Operating System Knowledge
- Cabling Infrastructure
- Technical Support
- Hardware Installation
- Mobile Device Management
- Wireless Networking
- Network Installation
- Switches and Routers
- VPN Configuration
- Diagnostic Testing
- Network Support
- Software Installation
- Hardware and Software Repair
- VPN Configurations
Timeline
Central Office Network Technician
Frontier Communications
06.2010 - Current
Construction Cable Splicer
Verizon
12.2002 - 06.2010
I&R Field Technician
GTE
06.1997 - 12.2002
Apprentice Electrician
Bryant Durham
09.1995 - 06.1997
Electrical Apprentice
King Brothers Electric
08.1994 - 09.1995
No Degree - Electrical Trades 1&2
Durham Technical Community College
High School Diploma -
South Granville High School
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