Shannon Creller
Rouses Point,NY
Summary
Diligent Laboratory Assistant professional skilled in collecting and interpreting data obtained through experimentation. Maintains detailed and comprehensive laboratory notebooks and keeps operation in full compliance with standards. Meticulous, accurate and thorough with great problem-solving abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Laboratory Assistant III
University of Vermont Medical Center CVPH
Plattsburgh , NY
08.2008 - Current
- Performed laboratory experiments, including setting up and operating laboratory equipment.
- Collected, recorded and analyzed data from various tests.
- Maintained lab inventory and ordered supplies as needed.
- Conducted quality control checks on products to ensure accuracy of results.
- Prepared samples for analysis by following standard laboratory procedures.
- Followed safety protocols while working with hazardous materials or chemicals in the lab.
- Monitored environmental conditions within the laboratory to ensure compliance with regulations.
- Ensured that laboratory procedures are followed correctly at all times.
- Assisted in training new personnel on proper use of laboratory equipment or techniques.
- Maintained clean and organized work area with adequate supplies and reagents.
- Obtained samples for testing following standard protocols.
- Isolated, identified and prepared specimens for examination.
- Monitored lab supplies and proactively replenished for convenience and availability.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Prepared lab for daily operations by stocking materials and equipment.
- Prepared specimens and forms for transport to outside laboratories.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Ensured compliance with regulatory requirements and accreditation standards, contributing to successful laboratory audits.
- Implemented and adhered to laboratory safety protocols, including the proper disposal of hazardous materials.
- Provided technical support and training to new laboratory personnel and interns, enhancing team skills and performance.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Supervised supplies in inventory and notified supervisor of low stock levels.
Clerk III
University of Vermont Medical Center CVPH
Plattsburgh
07.2001 - 05.2005
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained inventory levels of office supplies and equipment as needed.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Utilized computer software programs to create reports, labels, forms.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Answered telephones, directed calls, and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Typed, formatted and edited correspondence and other documents.
- Trained staff members to perform work activities and use computer applications.
- Copied, sorted and filed records of office activities and business transactions.
- Inventoried and ordered materials, supplies and services.
- Delivered messages and ran errands.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Hairstylist
Regis Hair Salon
Plattsburgh
12.1994 - 07.2001
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Performed chemical treatments such as perms and relaxers.
- Applied highlights, lowlights or other coloring techniques.
- Used thinning shears to remove bulk from the hair or create layers.
- Created updos for special occasions like weddings or proms.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Educated clients on proper home hair care maintenance techniques.
- Assisted other stylists with busy periods in the salon.
- Recommended products to clients based on their individual needs.
- Upsold additional services when appropriate to increase sales volume.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Tracked inventory of supplies used for styling services.
- Developed relationships with new clients through referrals from existing customers.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Advised clients on how to maintain their haircuts between visits.
- Organized scheduling of appointments throughout the day.
- Participated in team discussions regarding marketing strategies for the salon.
- Managed cash register transactions during checkout process.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Followed updated techniques to color and treat hair and produce consistent results.
- Recommended hair styles to compliment clients' facial features and coloring.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Mentored new staff to enhance personal growth and increase productivity.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Responded to customer inquiries by phone, email, and in person.
- Operated cash registers to receive payments from patrons.
- Updated and maintained customer information records and beauty services provided.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Used curlers, rollers and curling irons to press and curl hair.
- Bleached, dyed or tinted hair using applicator or brush.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Applied water or setting, straightening or waving solutions to hair.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Shaved, trimmed and shaped beards and mustaches.
Education
Phlebotomy - Phlebotomy
Cvtech
Plattsburgh 06-2001
Cosmetology - Cosmetology
Cvtech
Plattsburgh, NY06-1994
High School Diploma -
Chazy Central Rural School
Chazy, NY06-1994
Skills
- Laboratory safety protocols
- Sample accessioning
- Sample collection techniques
- Sample preparation
- Laboratory documentation
Timeline
Laboratory Assistant III
University of Vermont Medical Center CVPH
08.2008 - Current
Clerk III
University of Vermont Medical Center CVPH
07.2001 - 05.2005
Hairstylist
Regis Hair Salon
12.1994 - 07.2001
Phlebotomy - Phlebotomy
Cvtech
Cosmetology - Cosmetology
Cvtech
High School Diploma -
Chazy Central Rural School