Shannon Davis
Bethany,IL
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at Genesis Salon, excelling in customer consultations and appointment scheduling. Known for exceptional social skills and a commitment to maintaining a hygienic environment, I enhance client satisfaction and retention through friendly communication and attentive service.
Overview
19
19
years of professional experience
Work History
Cosmetologist
Genesis Salon
10.2023 - Current
- Offered professional cuts, color services to salon customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Receptionist
VanderBurgh Financial Services
Sullivan, IL
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Salon Owner/Operator
Exsalonce
Sullivan, IL
05.2006 - 10.2023
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Hired cosmetologist to work alongside me to create a team
Education
Cosmetology
Dorothy Chrysler School of Beauty Culture
Effingham, IL04.2006
Accounting
Sparks Business College
Shelbyville, IL07.1991
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Customer consultation
Timeline
Cosmetologist
Genesis Salon
10.2023 - Current
Receptionist
VanderBurgh Financial Services
02.2022 - Current
Salon Owner/Operator
Exsalonce
05.2006 - 10.2023
Cosmetology
Dorothy Chrysler School of Beauty Culture
Accounting
Sparks Business College