Shannon Davis
Charlotte,MI
Summary
Compassionate and dedicated CNA with experience at Regency at Lansing West, skilled in vital signs monitoring and patient care. Proven ability to enhance patient comfort and safety while maintaining HIPAA compliance. Recognized for strong problem-solving skills and fostering positive relationships with patients, ensuring their emotional and physical needs are met effectively.
Overview
11
11
years of professional experience
Work History
CNA
Regency at Lansing West
Lansing, MI
01.2021 - 05.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in patient rooms and common areas.
- Documented patient care services accurately in electronic health records.
Server/trainer
Eaton Place Restaurant
Charlotte, MI
06.2013 - 12.2020
- Trained new servers on menu knowledge and customer service standards.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Monitored new server performance and offered continuous support throughout training period.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Education
Criminal Justice
Lansing Community College
Lansing, MICna License Class
Regency At Lansing West
Lansing, MI01-2021
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Problem-solving
- Multitasking and organization
- Team collaboration
- Active listening
- Infection control practices
- Lifting and transferring
- Patient hygiene assistance
- Toileting assistance
- Reliable team player
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
- Compassionate
- Electronic charting
- Geriatric care
- Direct patient care
- Mobility assistance
- Supporting personal needs
- Ambulation assistance
- Companionship and emotional support
- Documenting behaviors
- Healthcare ethics
Timeline
CNA
Regency at Lansing West
01.2021 - 05.2024
Server/trainer
Eaton Place Restaurant
06.2013 - 12.2020
Criminal Justice
Lansing Community College
Cna License Class
Regency At Lansing West