SHAYNE A. JEFFERSON
City of Virginia Beach
Virginia Beach,VA
13
years of professional experience
Human services and criminal justice professional with more than 25 years of experience supporting individuals with mental health conditions, substance use disorders, intellectual and developmental disabilities, traumatic brain injuries, and chronic homelessness. Skilled in conducting assessments, coordinating person-centered services, removing barriers, and connecting individuals with behavioral health treatment, housing, and public benefits. Experienced in collaborating with community partners and stakeholders to promote stability and improve clients’ quality of life.
Work History
Behavioral Specialist I/PATH Outreach Worker
3 Years 10 Months- Conducted community outreach to engage individuals experiencing homelessness, mental health conditions, and substance use disorders, facilitating access to necessary services.
- Complete screenings, assessments, and intakes to determine eligibility for PATH services.
- Develop individualized service plans that address housing, behavioral health, and other identified needs.
- Connect clients with mental health and substance use treatment through Adult Outpatient Services and other community providers.
- Provide case management and support clients in obtaining identification cards, Social Security cards, birth certificates, and disability documentation.
- Assist clients with applying for and reconnecting to benefits, including SNAP and Medicaid.
- Support individuals returning to the community from incarceration by connecting them with appropriate services.
- Advocated for clients by facilitating referrals and applications for Permanent Supportive Housing and SOAR services, enhancing their stability and support.
- Collaborated with partner agencies to coordinate wraparound services, ensuring continuity of care and comprehensive support for clients.
- Participate in clinical staffings, integrated treatment team meetings, and service-planning sessions.
- Partner with the Behavioral Health Prevention Team to support community HIV education and testing.
- Conduct community outreach to engage individuals in need. twice weekly in collaboration with peer recovery specialists and the Department of Housing and Neighborhood Preservation.
- Assist with planning and organizing program service delivery., developing, scheduling, and delivering program services.
- Served as a Point-in-Time Count Team Leader for two consecutive years.
Direct Support Professional
2 Years 8 Months- Supported individuals with intellectual, developmental, and physical disabilities in living inclusive and self-directed lives.
- Provided skill-building, case management, and community-integration services.
- Provided medication management and documented services in accordance with Medicaid Waiver requirements.
- Delivered skill-building, case management, and community-integration services to enhance client independence and social engagement.
- Maintained detailed shift logs and progress updates to track individual goals and inform care strategies.
Behavioral Health Specialist
6 Years 10 Months- Conducted client assessments and intake interviews.
- Coordinated services by maintaining regular communication with clients, families, and service providers to ensure comprehensive support.
- Coordinated services through regular communication with clients, families, and service providers.
- Supported individuals in identifying housing and treatment options aligned with their goals, guiding them through the application process.
- Facilitated daily structured groups and community activities.
- Facilitated daily structured groups and community activities to promote engagement and skill development.
- Assisted with program budgeting and service coordination.
Education
- College Coursework
High School Diploma
Skills
Person-Centered Service Planning
Client Assessments and Intakes
Case Management
Community Outreach and Engagement
Crisis Prevention and Intervention
Housing and Benefits Navigation
HMIS and Cerner Electronic Health Records
Medicaid Waiver Documentation
Community Partnership Development
ADA and VHA Training
Medication Management
Clinical Documentation
Timeline
Behavioral Specialist I/PATH Outreach Worker
City of Virginia Beach
10.2022 - CurrentRead More
Direct Support Professional
City of Virginia Beach
02.2020 - 10.2022Read More
Behavioral Health Specialist
Western Tidewater Community Services Board
04.2013 - 02.2020Read More
Prince Edward County High School
High School Diploma
Read More
Bryant & Stratton College
from College Coursework
Read More
Certificate of Appreciation, Jan. 2026
In recognition of dedication and compassionate service in supporting the community during the January, 2026 snowstorm shelter operations.