Shannon Falter
Technical Project Manager
Vancouver,WA
Summary
Dedicated project manager with 25+ years of experience in the SaaS industry, specializing in e-commerce payments. Leading product teams through the entire product lifecycle, from ideation to launch and beyond. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Product Owner
GiveDirect
San Rafael, CA
6 1999 - Current
- Understand customer needs and translate them into actionable product requirements.
- Oversee entire product deployments from vision and creation to rollout and delivery.
- Optimize product performance by identifying areas for improvement and implementing necessary changes.
- Manage backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Lead a cross-functional team and mentor junior developers.
- Educate team members on new developments in the industries of online fundraising and software development.
- Deep expertise in PCI compliance and secure coding requirements.
- Cultivate strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
- Recently led the migration of the product to an embedded PaaS payment solution that reduced expenses by 20%.
Project Manager, Client Web Sites and Content
Maguire / Maguire, Inc.
San Rafael, CA
06.1999 - Current
- Oversee the web sites for 10 nonprofit clients.
- Successfully manage multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Develop and initiate projects, manage costs, and monitor performance.
- Coordinate with front-end designers and client stakeholders to make design and content decisions.
- Manage the back-end programming with custom templates in WordPress or complete custom solutions using PHP, HTML, CSS, and JavaScript.
- Implemented SEO strategies that increased traffic by 50% on average.
Education
None - Computer Science
Santa Rosa Junior College
Santa Rosa, CA 09.1998 - 05.2000
Bachelor's - French Language and Literature
Oklahoma State University
Stillwater, OK 08.1988 - 05.1992
Skills
Technical Leadership
Software Development
Project Management
Technical Troubleshooting
Product Backlog Management
Feature Prioritization
Technical Documentation
Presentation Skills
Website Content Writing
Object Oriented Programming
PHP
GIT
CI/CD
SQL
HTML
CSS
Javascript
Websites
Timeline
Project Manager, Client Web Sites and Content
Maguire / Maguire, Inc.
06.1999 - Current
None - Computer Science
Santa Rosa Junior College
09.1998 - 05.2000
Bachelor's - French Language and Literature
Oklahoma State University
08.1988 - 05.1992
Product Owner
GiveDirect
6 1999 - Current
Similar Profiles
Trinity ChaTrinity Cha
HOSA Member at Prairie High SchoolHOSA Member at Prairie High School
Cambria FabionarCambria Fabionar
Leadership Team Member at Link Crew Evergreen HSLeadership Team Member at Link Crew Evergreen HS
Anthony RintalaAnthony Rintala
Independent Courier at StatMD/MMSIndependent Courier at StatMD/MMS
Henock TekletsionHenock Tekletsion
Barista at Dutch BrosBarista at Dutch Bros
Alex CanfieldAlex Canfield
Product Owner at ImageTrendProduct Owner at ImageTrend