Shannon Foster
Nashville,TN
Summary
Goal-oriented Team Manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering 25 years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.
Overview
8
8
years of professional experience
Work History
Dispatcher/Team Leader Manager
Veridata Services
Chattanooga, TN
08.2020 - 03.2024
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Ensured compliance with safety regulations and company policies.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Prepared weekly performance reviews for drivers based on their adherence to company standards.
Bartender/Manager
Tj's Tavern
Wilis, TX
01.2016 - 06.2020
- Inspected bar area to ensure cleanliness and proper setup.
- Conducted inventory of supplies, liquor and beer.
- Developed schedules for bartenders, servers and other staff members.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Monitored daily sales transactions to ensure accuracy.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
Education
GED -
Lone Star College
Conroe, TXSkills
- Schedule Management
- Training new hires
- Critical thinker
- Customer Relationship Management
- POS System Operation
- Ordering Supplies
- Scheduling Staff
- Outstanding customer service
- Team training and development
Timeline
Dispatcher/Team Leader Manager
Veridata Services
08.2020 - 03.2024
Bartender/Manager
Tj's Tavern
01.2016 - 06.2020
GED -
Lone Star College
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