Shannon Geisel
Hinesville
Summary
Dynamic Area Director with a proven track record at Georgia Foods LLC. Skilled in employee training and operational efficiency management, I drove revenue growth through innovative marketing strategies and enhanced customer satisfaction. My leadership fostered team development and improved retention rates, ensuring compliance and financial stability across multiple locations.
Overview
10
10
years of professional experience
Work History
Area Director
Georgia Foods LLC. DBA Bojangles
09.2020 - Current
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Achieved higher employee retention rates by implementing effective team-building initiatives and employee development programs.
- Developed comprehensive training programs for employees to enhance skills development and career progression opportunities.
- Improved customer satisfaction ratings by reinforcing a customer-centric approach within the area teams.
- Conducted routine inspections to check quality and compliance with established specifications.
General Manager
Georgia Foods LLC. DBA Bojangles
01.2020 - 09.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Assistant General Manager
Cookout
01.2015 - 01.2020
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Education
Associate of Science - Business Administration
Lake Michigan College
Benton Harbor, MISkills
- Employee training
- Team development
- Operational efficiency management
- Skilled in relevant technical areas
- Multi-site management
- Workplace safety compliance
- Inventory management
- Staff training and development
- Team management
- Operations management
Timeline
Area Director
Georgia Foods LLC. DBA Bojangles
09.2020 - Current
General Manager
Georgia Foods LLC. DBA Bojangles
01.2020 - 09.2020
Assistant General Manager
Cookout
01.2015 - 01.2020
Associate of Science - Business Administration
Lake Michigan College
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