Overview
Work History
Education
Skills
Timeline
Cashier

Shannon Genntry

Halethorpe,MD

Overview

6
6
years of professional experience

Work History

Cashier

Dollar Tree
Baltimore, MD
02.2009 - 02.2011
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Processed customer refunds and exchanges according to established guidelines.

Janitorial Technician

Best Western
Jessup, MD
06.2006 - 02.2008
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.

Restaurant Waitress

Golden Corral Buffet And Grill
Glen Burnie, MD
03.1998 - 11.2000
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

10 Grade

Lansdowne High School & Academy of Finance
Baltimore, MD

GED- On Going

Baltimore City Community College
Baltimore, MD

Job Readiness Training Certificate

Goodwill Employment Training Center
Baltimore, MD

Skills

  • Inventory Stocking
  • Complaint Resolution
  • Honest and Ethical
  • Cash Register Operations
  • Customer Relations
  • Cleaning and Sanitizing

Timeline

Cashier

Dollar Tree
02.2009 - 02.2011

Janitorial Technician

Best Western
06.2006 - 02.2008

Restaurant Waitress

Golden Corral Buffet And Grill
03.1998 - 11.2000

10 Grade

Lansdowne High School & Academy of Finance

GED- On Going

Baltimore City Community College

Job Readiness Training Certificate

Goodwill Employment Training Center

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Shannon Genntry