Mia Gondola
Arlington,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
BJ's Restaurant & Brewhouse
San Marcos, TX
03.2024 - Current
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
Beverage Cart Attendant
Irving Golf Club
Irving, TX
11.2022 - 07.2023
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Checked ID's and restricted underage customers from purchasing alcoholic beverages.
- Followed safety protocols when operating the beverage cart to prevent accidents or injuries.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Verified that all areas of the beverage cart were properly sanitized before opening for business each day.
Baker
Crumbl Cookies
Mansfield, TX
10.2021 - 10.2022
- Decorated cookies with icing, sprinkles and other edible decorations.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
- Packaged finished products into boxes or containers for delivery or sale in store.
Cashier
Footaction
Arlington, TX
03.2021 - 08.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
James Martin High School
Arlington, TX05-2023
Some College (No Degree) - Clinical Psychology
Texas State University
San Marcos, TXSkills
- Service prioritization
- Payment Processing
- Guest Relations
- Cash Handling
- Safe Food Handling
- Special dietary requirements
- Active Learning
- Server Support
- Food station setup
Certification
- TABC Certification and Texas Food Handler Training Expires March 02, 2026
Timeline
Restaurant Hostess
BJ's Restaurant & Brewhouse
03.2024 - Current
Beverage Cart Attendant
Irving Golf Club
11.2022 - 07.2023
Baker
Crumbl Cookies
10.2021 - 10.2022
Cashier
Footaction
03.2021 - 08.2021
High School Diploma -
James Martin High School
Some College (No Degree) - Clinical Psychology
Texas State University