Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Gonstad

Prattville,AL

Summary

Accomplished Case Manager at Carastar with expertise in client evaluations and empathetic communication. Successfully developed and implemented individualized care plans, enhancing client outcomes by 30%. Skilled in conflict resolution and detailed record keeping, ensuring comprehensive service alignment. Proven ability to collaborate with multidisciplinary teams to achieve client goals and deliver exceptional support.

Overview

5
5
years of professional experience

Work History

Case Manager

Carastar
11.2023 - Current
    • Partnered with physicians, social workers, activity therapists,, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
    • Monitored clients' progress and tracked client services to provide crisis interventions.
    • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
    • Developed and implemented comprehensive case management plans to address client needs and goals.
    • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Youth Mentor Volunteer

First Baptist Church of Posey Crossroads
01.2021 - Current
  • Consulted and collaborated with church leadership to provide support to individuals and families in need.
  • Led youth Bible study enriching young girls' and boys' spiritual development.
  • Instruct Vacation Bible School and other youth activities.
  • Provide guidance and support to young people regarding personal decisions or challenges they were facing.

Internship Student

The Altheia House
03.2023 - 07.2023

Interviewed clients to assess the level of care needed to develop an individualized treatment plan.

Educated clients in a group setting on addiction recovery and essential life skills.

Maintain accurate documentation related to client progress.

Education

Bachelor of Science - Human Services/ Substance Abuse Education

Troy State University
Troy, AL
07-2023

Skills

  • Proficient in client evaluations
  • Client service alignment
  • Detailed record keeping
  • Proficient in active listening
  • Empathetic communication
  • Conflict resolution skills
  • Multitasking and organization skills

Timeline

Case Manager

Carastar
11.2023 - Current

Internship Student

The Altheia House
03.2023 - 07.2023

Youth Mentor Volunteer

First Baptist Church of Posey Crossroads
01.2021 - Current

Bachelor of Science - Human Services/ Substance Abuse Education

Troy State University
Shannon Gonstad