Shannon Halenda
Mechanicsville,VA
Summary
Dynamic professional with a proven track record at Ulta, enhancing customer experiences through expert makeup application and product knowledge. Excelled in client relationship building and organizational growth, achieving increased transaction values and sales data. Demonstrates exceptional communication and sanitation skills, ensuring both customer satisfaction and adherence to health guidelines.
Overview
4
4
years of professional experience
Work History
Prestige Beauty Advisor
Ulta
09.2022 - Current
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Kept counters and work spaces clean and neat.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Kennel Worker
Dude Ranch Pet Resort
12.2020 - 06.2021
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Education
Associate Of General Studies - General Studies
J. Sargeant Reynolds Community College
Richmond, VAHigh School Diploma - General Studies
Mechanicsville High School
Hanover06.2021
Skills
- Strong communication skills
- Organizational growth
- Exceptional customer service
- Team collaboration
- Money handling
- Client relationship building
- Product organization
- Makeup application techniques
- Cashier experience
- Inventory management
- Professional telephone demeanor
- Product knowledge expertise
- Makeup application
- Sales proficiency
- Patience and perseverance
- Sanitation procedures
- Patience and composure
- Reliability and punctuality
- Customer satisfaction
Timeline
Prestige Beauty Advisor
Ulta
09.2022 - Current
Kennel Worker
Dude Ranch Pet Resort
12.2020 - 06.2021
Associate Of General Studies - General Studies
J. Sargeant Reynolds Community College
High School Diploma - General Studies
Mechanicsville High School
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