Shannon Harris
Mechanicsville,VA
Summary
Enthusiastic Administrative Operations Manager skilled in enhancing efficiency through streamlined processes and effective collaboration with senior management. Proven track record in leading administrative teams, overseeing onboarding initiatives, and ensuring compliance with company policies to support organizational growth.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Administrative Operations Manager
Goodman Managent Group
Glen Allen, VA
10.2025 - 07.2026
- Oversaw administrative operations and managed administrative team, ensuring efficient workflow and support for organizational goals.
- Collaborated with vice president to streamline administrative systems and improve process effectiveness.
- Communicated office policies to improve efficiency and ensure compliance.
- Organized company meetings by drafting agendas and coordinating logistics, fostering communication and engagement across teams.
- Assisted in planning and executing high-level meetings, retreats, and special events.
- Prepared human resources tasks including payroll processing and benefits management.
- Facilitated induction and onboarding processes for new hires.
- Led community transition initiatives, ensuring efficient onboarding and offboarding processes.
- Promoted from Executive Administrative Assistant
Executive Administrative Assistant
Goodman Management Group
Glen Allen, Virginia
03.2025 - 10.2025
- Streamlined office correspondence and organized communications, improving workflow efficiency.
- Maintained accurate filing systems for both physical and electronic documents, ensuring confidentiality.
- Provided information via phone and email, enhancing business correspondence effectiveness.
- Assisted with project coordination by preparing materials and tracking deadlines effectively.
- Handled confidential documents following established protocols to maintain security standards.
- Entered data into spreadsheets using Microsoft Excel, ensuring data integrity and accuracy.
- Monitored office supplies inventory, checking stock levels to ensure availability of essential items.
- Facilitated visitor access by addressing inquiries and directing them to appropriate personnel.
Orders Team Lead
S4 Lights
Toano, Virginia
06.2021 - 03.2025
- Streamlined order processing and payment acceptance to enhance operational efficiency.
- Managed team schedules and delegated tasks to optimize workflow and support team performance.
- Monitored daily operations to identify opportunities for process enhancements.
- Led team meetings to establish project goals and timelines.
- Trained new employees on company policies and procedures to ensure compliance.
- Executed data entry and file maintenance, generating reports to inform corporate analysis.
- Collaborated with team to renew employee manual and standard operating procedures.
Skills
- Project coordination
- Compliance management
- HR compliance management
- Administrative efficiency
- Meeting coordination
- Document management
- Team leadership
- Training and development
Certification
- Notary Public
- Cosmetology License
Timeline
Administrative Operations Manager
Goodman Managent Group
10.2025 - 07.2026
Executive Administrative Assistant
Goodman Management Group
03.2025 - 10.2025
Orders Team Lead
S4 Lights
06.2021 - 03.2025