Shannon Hennessey
Saline,Michigan
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Senior Director of Undergraduate Student Affairs and Strategic Engagement Initiatives
University of Michigan, School of Kinesiology
09.2022 - Current
- Lead multiple cross-functional teams within the Office of Undergraduate Student Affairs
- Coordinate strategic planning process and develop strategic initiatives
- Foster a culture that supports student success
- Facilitate change management
- Support supervisor and staff development using intentionality
- Create and oversee the annual student affairs operating budget
- Incorporate budget priorities to key strategies
- Partner with faculty program chairs and faculty review committees to facilitate expanded dual degree opportunities and simplification of external transfer process
- Collaborate with the Curriculum and Instruction Committee to review and update key student policies
- Incorporate CAS Standards in student services program review and improvement process
- Advise the Kinesiology Student Government
- Chair the campus-wide Advisor Administrator Committee
- Serve on multiple Kinesiology committees including the Curriculum and Instruction Committee, Quarterly Endowment Committee, Staff Leaders Group, and Staff Supervisors Group
- Participate on several campus-wide collaborative committees including the Advising Council Executive Board, Financial Aid Advisory Committee (FAAC), Staff Wellbeing Network, and Undergraduate Admissions Advisory Committee (UAAC).
Director of Undergraduate Student Affairs
University of Michigan, School of Kinesiology
01.2015 - 09.2022
- Supervised a multi-faceted student affairs team that provided comprehensive student support in the areas of Recruitment and Admissions, Academic Advising, Career Development, Global Engagement, Pre-Health Advising, Scholarships and Financial Aid, Student Engagement and Test Accommodations
- Managed the expansion of student affairs initiatives as our admissions target almost doubled over nine years, increasing from 165 to 300 first-year students, including 100 winter-start students
- Identified and implemented student engagement opportunities that supported student inclusion and success
- Coordinated staffing requests and strategic hiring to ensure adequate support for student needs
- Incorporated DEI 1.0 goals into strategic initiatives for student affairs
- Created a supportive staff culture that valued and appreciated staff efforts
- Launched a peer facilitator program to support winter start students
- Served on the Interprofessional Education Curriculum Committee from 2015-2019.
Director of Graduate Education
Southern Illinois University Edwardsville
07.2014 - 01.2015
- Supervised and lead graduate program staff through mission and vision development and prioritizing workflow
- Reviewed graduate student retention plans and requests for exceptions
- Managed the internal graduate scholarship and awards program and create greater efficiency in the administration of these programs
- Identified and administered new academic support services for graduate students through the development of a cross-campus working group
- Coordinated graduate program assessment with the Graduate Committee on Assessment
- Assisted with the support and development of new interdisciplinary graduate programs.
Assistant Director for First Year Services
Southern Illinois University Edwardsville
01.2012 - 07.2014
- Chaired the office-wide advising assessment committee
- Planned and executed departmental efforts to create an assessment plan
- Facilitated the revision of the mission statement, vision statement, student learning outcomes and process and delivery outcomes for the Office of Academic Advising through a strategic planning retreat
- Administered the student satisfaction survey that is distributed after the student appointment
- Worked with the assessment committee to identify additional data points for assessment
- Surveyed departmental advisors on expectations of advisee’s upon declaration
- Participated on the campus-wide General Education Assessment Committee with staff and faculty
- Communicated with students and parents regarding questions and concerns
- Coordinated with the Office of Admissions on advising’s role in the orientation process for 2200 new freshman each year
- Presented to new students and parents on general education and the advising process
- Revised the New Student Comprehensive Educational Plan and advising materials that are distributed and presented at Springboard to Success
- Advised incoming Honors students and Summer Bridge students
- Participated on the Provost’s Reality Committee for Enrollment
- Supervised and evaluated a staff of up to 14 professional advisors and two support staff members
- Chaired the advisor search committee and coordinated the advisor selection process
- Developed training for new advisors with feedback from the training committee
- Strong working knowledge of all SIUE undergraduate program requirements
- Assisted with the redesign of curriculum guides to checklists to use as an internal tool
- Reviewed the SIUE catalog draft in Google docs and provide feedback to other readers about potential edits.
Academic Advisor
Southern Illinois University Edwardsville
01.2004 - 01.2012
- Advised first year students, continuing students, and new transfer students
- Assisted students with academic planning and academic mapping
- Knowledgeable on university requirements for all majors and minors
- Advised and supported underprepared students participating in the Summer Bridge program
- Advised international students on an F1 visa to ensure compliance with visa deadlines and ensure correct applicability of International transfer work
- Assisted students researching graduate school options
- Utilized MAP-Works in meeting with first year residential students as a tool for student retention
- Provided intensive support to students on academic probation through probation contracts, email contacts and regular meetings
- Piloted group advising within the residence hall to students with intended majors in Business and Health Professions
- Introduced and piloted drop-in advising within our office
- Revised the Comprehensive Education Plan that is provided to all incoming freshman and transfer students
- Assisted with the conversion of current curriculum guides into new general education program format to pass along to the General Education Committee
- Liaison with the School of Business and the School of Nursing
- Co-chaired the newly formed campus-wide Professional Development Committee
- Served as a liaison to Woodland Residence Hall providing support to staff, express advising and academic programming within the hall
- Develop strong working relationships with faculty and staff across campus
- Assisted with the conversion of current curriculum guides into new general education program format to pass along to the General Education Committee
- Served on several new advisor search committees within the Office of Academic Advising
- Conducted reference checks for prospective new hires
- Assisted in development and implementation of the new advisor training schedule
- Provided training for new advisors
- Coordinated new advisor visits to a variety of campus offices
- Worked with the office graduate assistant to provide a meaningful experience working with our Academic Choices and Transition program.
Education
Master of Art - Leadership and Organizational Development
School For Professional Studies, Saint Louis University
Saint Louis, Missouri05.2026
Doctor of Philosophy - Higher Education Administration
Saint Louis University
Saint Louis, Missouri08.2020
Master of Education - College Student Affairs and Leadership
Grand Valley State University
Allendale, Michigan05.2001
Bachelor of Science - Public Administration
Grand Valley State University
Allendale, Michigan12.1999
Skills
- Collaborative Leadership
- Culture Transformation
- Team Management
- Policy Development
- Team Building and Motivation
- Administrative Oversight
- Staff Development
- Work Planning and Prioritization
- Verbal and written communication
- Team Leadership
- Problem Resolution
- Cross-Functional Teamwork
- Complex Problem-Solving
Affiliations
- National Academic Advising Association (NACADA)
- American College Personnel Association (ACPA)
- Association for Institutional Research (AIR)
Community Involvement
Saline Area Schools, Special Education Advisory Committee (SEAC)
Timeline
Senior Director of Undergraduate Student Affairs and Strategic Engagement Initiatives
University of Michigan, School of Kinesiology
09.2022 - Current
Director of Undergraduate Student Affairs
University of Michigan, School of Kinesiology
01.2015 - 09.2022
Director of Graduate Education
Southern Illinois University Edwardsville
07.2014 - 01.2015
Assistant Director for First Year Services
Southern Illinois University Edwardsville
01.2012 - 07.2014
Academic Advisor
Southern Illinois University Edwardsville
01.2004 - 01.2012
Master of Art - Leadership and Organizational Development
School For Professional Studies, Saint Louis University
Doctor of Philosophy - Higher Education Administration
Saint Louis University
Master of Education - College Student Affairs and Leadership
Grand Valley State University
Bachelor of Science - Public Administration
Grand Valley State University
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