Professional Summary
Overview
Work History
Education
Skills
Timeline

Shannon Hess

Morgan Municipal/Morgan Engineering LLC
Lakewood
17
years of professional experience

Results-driven Administrative and Project Coordinator with extensive experience in supporting engineering operations and municipal clients. Expertise in project administration, bid solicitation, billing, event coordination, and document management. Effectively manages multiple priorities and deadlines while ensuring accuracy and efficiency.

Work History

Municipal Services Administrator

2 Years 3 Months
Morgan Municipal/Morgan Engineering LLC | 06.2024 - 09.2026

Delivered smooth company annual participation in New Jersey League of Municipalities conference through coordination of booth reservations, electrical and logistical requirements, marketing materials, hotel accommodations, and onsite booth setup. Produced well-organized catering and event arrangements for company post-conference event.

Coordinated the bid solicitation and post award contract administration process for engineering design projects including submitting public notices, distributing bid specifications to prospective bidders, preparing Notices of Award and Notices to Proceed, and compiling executed contracts, insurance certificates, bonds, and related documents into contract books for distribution to contractor, municipal attorney and municipal clerk.

Prepared and submitted annual professional services proposals to municipalities for engineering appointments, ensuring each proposal included the appropriate supporting documentation and was completed and submitted accurately by the required deadlines.

Managed the monthly billing process for municipal clients, preparing and reviewing invoices for accuracy, following up on outstanding balances, and coordinating payment of overdue invoices.

Provided general administrative and document support, including proofreading correspondence for grammar, punctuation, and formatting; preparing and distributing communications, and processing engineering plans and surveys for mailing and distribution.

Administrative Assistant-Municipal

5 Months
Colliers Engineering & Design | 01.2024 - 06.2024

Prepared front-end specifications for public bidding projects and distributed bid documents to prospective bidders, facilitating timely proposal preparation and submission.

Prepared agendas and supporting materials for team meetings and presented relevant documentation during meetings to support effective communication and discussion.

Coordinated meetings and educational events, including scheduling and calendar management, communicating instructions to clients and guests, preparing and distributing meeting minutes, arranging meeting logistics and coordinating catering.

Provide general administrative and document support, including proofreading correspondence for grammar, punctuation, and formatting; preparing and distributing communications, and processing engineering plans and surveys for mailing and distribution.

Senior Engineering Administrative Assistant

13 Years 11 Months
Caruso Excavating, Inc. | 02.2010 - 01.2024

Coordinated engineering department activities and provided administrative support by preparing proposals, subcontract agreements, change orders, and professional correspondence; reviewed and edited documents for grammar, spelling, punctuation, and accuracy to ensure clarity and professionalism.

Created and maintained departments files, records, spreadsheets and correspondence to support, organized, accurate, and efficient daily operations.

Assisted with recruitment efforts to expand the engineering team, supporting hiring activities and coordinating administrative tasks throughout the hiring process.

Coordinated office maintenance and daily operational needs by ordering office supplies, troubleshooting equipment malfunctions, and arranging repairs to ensure equipment remained functional and office operations ran smoothly.

Education

Bachelor of Arts - Organizational Management

Ashford University | San Diego, CA | 09-2017
  • Dean's List
  • Sigma Beta Honor Society Member
  • Magna Cum Laude

Certificate of Proficiency - Paralegal Studies

Ocean County College | Toms River, NJ | 01-2003

Associate of Applied Science - Communications

Brookdale Coummunity College | Lincroft, NJ | 06-1993

Skills

Project Management
Time Management and Prioritization
Organizational multitasking
Contract Management
Process Coordination and Follow-Through
Deadline and Workflow Management

Timeline

Municipal Services Administrator

Morgan Municipal/Morgan Engineering LLC
06.2024 - 09.2026Read More

Administrative Assistant-Municipal

Colliers Engineering & Design
01.2024 - 06.2024Read More

Senior Engineering Administrative Assistant

Caruso Excavating, Inc.
02.2010 - 01.2024Read More

Ashford University

Bachelor of Arts from Organizational Management
Read More

Ocean County College

Certificate of Proficiency from Paralegal Studies
Read More

Brookdale Coummunity College

Associate of Applied Science from Communications
Read More
Shannon Hess