Shannon Hildreth
Stop And Shop Supermarkets
Johnston,Rhode Island
42
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Online Pickup Lead Clerk
25 Years 4 Months- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Reviewed order data to verify transactions and shipping dates.
- Coordinating shopping needs for day
- Making sure that all associates are shopping orders in timely manner
- Invoicing and delivering orders to customers at their designated pick up time
- Weekly scheduling
- Supply ordering
- Daily and weekly paperwork which includes reviewing weekly metrics for department
- Handling customer questions/concerns/complaints
Seafood Lead Clerk
25 Years 4 Months- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Interacted with customers by phone, email or in-person to provide information.
- Reviewed order data to verify transactions and shipping dates.
- Store merchandising
- Monthly Inventory
- Case setup/replenishment throughout day
- Daily ordering and receiving of product
- Maintaining food safety standards in department
- Weekly scheduling
- Daily/Weekly paperwork
Education
Bachelor of Arts - Graphic Design
Skills
Customer Checkout
Billing and Invoicing
Customer Loyalty
Filing Documents
Customer Interaction
Team Goals
Customer Inquiries
Microsoft Applications
Timeline
Online Pickup Lead Clerk
Stop And Shop Supermarkets
07.2001 - CurrentRead More
Seafood Lead Clerk
Stop And Shop Supermarkets
07.2001 - CurrentRead More
Southern New Hampshire University
Bachelor of Arts from Graphic Design
Read More