Shannon Holcombe
306 Fishermans Cove Inman ,SC
Summary
Results driven GSM with 17 years industry experience. Skilled in profitability optimization, I've driven teams to exceed sales targets through innovative strategies and strong customer relationships. Committed to over exceed all sales expectations, analyzing market trends and focusing on targeted sales goals. Hands on in building an unstoppable team and meeting peak goals is my God giving gift.
Overview
15
15
years of professional experience
Work History
General Sales Manager
Benson Kia
02.2018 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed sales teams through training, strategic planning, mentoring and helping staff members build relationships with existing clients.
- Drive efforts to maintain high levels of revenue growth by pushing up sells and promoting new products, and selling new services to existing customers.
- Motivate new staff members and encourage efforts through the sales lifecycle, with focus on staff performance and retention.
- Consistently exceeding target sales goals
- Building and retaining healthy relationships with vendors and financing institutions.
- Skilled in service and understanding what it takes to have service just as profitable as sales and coexisting with having successful end of the month goals.
- Developed and implemented comprehensive salesperson training program.
- Maintained extensive knowledge of company products and certified in all lines.
- Built relationships with customers and community to establish long-term business growth.
- Coached and promoted high-achieving sales while hitting top gross in our region. Grew account management and drove employees to fill leadership positions with qualified staff while amplifying company growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Used Card Manager
Benson Nissan
09.2015 - 02.2018
- Negotiated and finalized used car pricing and contract terms.
- Trained and mentored new sales team members.
- Conducted end-of-month profit reporting for all used vehicle sales.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Authorized credit and comps in accordance with established policies.
- Monitored expenses, budgets and accounts to identify discrepancies.
Car Sales Professional
Benson Automotive
06.2011 - 09.2015
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
- Promoted to team lead so oversee closing deals and making maximum profit.
- Tops sales within my team continuously
Sales Representative
Vic Bailey Ford
01.2010 - 06.2011
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Education
Bachelor of Arts - Sports And Fitness Administration
New Mexico Highlands University
Las Vegas, NMAssociate of Applied Science -
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZSkills
- Strategic Planning
- Profitability Optimization
- Sales Reporting
- Business Planning
- Revenue Forecasting
- Goal Setting
- Keen attention to detail
- Vendor and supplier relationship management
- Team training and mentoring
Timeline
General Sales Manager
Benson Kia
02.2018 - 08.2024
Used Card Manager
Benson Nissan
09.2015 - 02.2018
Car Sales Professional
Benson Automotive
06.2011 - 09.2015
Sales Representative
Vic Bailey Ford
01.2010 - 06.2011
Bachelor of Arts - Sports And Fitness Administration
New Mexico Highlands University
Associate of Applied Science -
Maricopa Community Colleges - Scottsdale Community College
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