Shannon Hough
Richlands,NC
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
11
11
years of professional experience
Work History
Office Manager
J&R Properties
Jacksonville, NC
06.2022 - Current
- Achieves seamless booking management for five-star rated B and B through effective coordination. Delivers exceptional property maintenance and cleanliness, contributing to positive guest feedback. Enhanced property readiness for each booking, resulting in improved guest satisfaction.
- Provides exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducts regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Floater/Teacher
Jolly Bee
Jacksonville, NC
05.2015 - 03.2017
- Achieved effective management of two classrooms, including an after-school program that engaged 14 children. Completed a company-sponsored program to gain necessary credentials for after-school teaching.
- Facilitated engaging learning activities across various age groups to enhance student participation.
- Monitored classroom environments, ensuring adherence to safety regulations and promoting positive behavioral practices.
Education
No Degree - Billing And Coding
Caring For Life
Jacksonville, NC2026
High School Diploma - undefined
Rustburg High School
Rustburg, Virginia06-2008
Skills
- Task prioritization
- Strong organizational abilities
- Effective resource allocation
- Effective problem resolution
- Effective prioritization
- Logical evaluation
- Office Management
- Knowledgable in Microsoft Excel
- Certified in HIPAA regulations
- QuickBooks Certified
- Certified Medical Terminology
- Certified Medical Office professional
Timeline
Office Manager
J&R Properties
06.2022 - Current
Floater/Teacher
Jolly Bee
05.2015 - 03.2017
High School Diploma - undefined
Rustburg High School
No Degree - Billing And Coding
Caring For Life