Summary
Overview
Work History
Skills
Languages
Timeline
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Shannon James

Midland,TX

Summary

Diligent [Desired Position] with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Head Hunters Smoke Shop
06.2021 - 10.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Sales Associate

Godwill
03.2019 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Skills

  • Problem-solving
  • Store organization

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Head Hunters Smoke Shop
06.2021 - 10.2024

Sales Associate

Godwill
03.2019 - 06.2021

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Shannon James